Abgesehen von der unverschämt langen Wartezeit auf den Artikel war der Kundenservice wirklich miserabel. Als die Shorts nach über einem Monat Lieferzeit endlich da waren, hätte ich sie am liebsten...
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Trusted Customer
6 years ago
Date of purchase: 02/25/2019
The customer service are fairly responsive as long as you use the contact us page or message them on facebook. Both got back within 1 business day. Unfortunately, they don't seem to be informed what...
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Trusted Customer
6 years ago
Date of purchase: 03/08/2019
What Trusted Customer said about The Pole Dancing Shop:
About 90% of the products advertisied are out of stock and when you order it you'll get an email about a week a a half later saying that it's out of stock and you'll be issued a store credit which is...
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Trusted Customer
6 years ago
Date of purchase: 01/18/2019
Their customer service is not great. It takes them a long time to get back to you
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Trusted Customer
6 years ago
Date of purchase: 02/19/2019
What Trusted Customer said about The Pole Dancing Shop:
Actually ship the product. I spent $17.26 on shipping and a week later I still do not have the product and USPS tracker still shows the the product has not been shipped. I sent an email but no...
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Trusted Customer
Phoenix, AZ
6 years ago
Date of purchase: 02/05/2019
What Trusted Customer said about The Pole Dancing Shop:
Personal attention to detail (called me to correct an error in my order) and fast shipping! Excellent!
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Trusted Customer
6 years ago
Date of purchase: 12/16/2018
The product I ordered was out of stock. And I didn't find that out until over a week after I placed my order. Needless to say my wife's Christmas present didnt get shipped until February....
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Trusted Customer
6 years ago
Date of purchase: 06/01/2018
What Trusted Customer said about The Pole Dancing Shop:
I have to said I order my pole with stage on June 2018 , and I just got it at the end of December! They promised to return me portion of the shipment money back ? But they haven’t !! How do I trust...
Chris was so helpful in replying to my emails and keeping me in the loop with delivery (as there was a worldwide delay with x-pole). However it came on schedule and I was so happy! It was easy to...
While being responsive and polite, the customer service did not seem to listen in detail to customers'request or preferences.
A lot more apology-oriented than solution-oriented.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
