How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,117 reviews

Trusted Customer

Feefo Verified

3 years ago

Bought to encourage reading.

Bought for my granddaughter in Canada, I send it on to her. She enjoys reading it.

Sylvia

Feefo Verified

3 years ago

What Sylvia said about The Phoenix comic:

Weekly treat for grandson’s

My grandsons absolutely love it and cannot wait for the weekly delivery. It’s such a super way to engage them in reading and anticipating the nest elpisode of the story.

Deirdre

Feefo Verified

Dublin

3 years ago

What Deirdre said about The Phoenix comic:

Great comic. Haphazard and patchy delivery to Dublin

My granddaughter loves the comic but it’s delivery has been very haphazard and patchy. We can go weeks without an issue

Jasmine

The Phoenix comic

3 years ago

Hi Deirdre, we are so pleased that your granddaughter loves The Phoenix but very sorry to hear that the delivery has been unreliable. The Phoenix is posted at the same time each week and is delivered by Royal Mail but a small number of customers are sometimes impacted by postal issues. We will contact you directly to arrange replacement issues to ensure your granddaughter is not missing any comics.

Trusted Customer

Feefo Verified

3 years ago

Never too old for a comic

Hits the spot between comic for younger children and slightly older chn. Grandchildren are 10 and 12 and they both love it.

Derek

Feefo Verified

3 years ago

What Derek said about The Phoenix comic:

Unusually spectacular

The comic covers many bases, it’s drawn well and the writers are exceptional. It has a sense of fun and playfulness but also tackles big ideas. Lots of variety too

John

Feefo Verified

3 years ago

What John said about The Phoenix comic:

Very good . Well liked by Rose and Ben

I am deaf so texting works for me . I buy the Phoenix Comic , for my grandchildren. They think it’s great. It’s a little gift from me at Christmas time . The feed back I get is all good . Thank you

Jayne

Feefo Verified

3 years ago

What Jayne said about The Phoenix comic:

Ten year old Jacob looks forward every Thursday to the magazine' arrival. A God mix of comic strip and stories encourages reading and further research.. One disappointment has been the lack of a...

Trusted Customer

Feefo Verified

3 years ago

The Phoenix are ACE!

Brilliant team

Nadia

Feefo Verified

3 years ago

What Nadia said about The Phoenix comic:

We have not received any editions in the post since september 2022, despite paying for a year subscription. Multiple emails to costumer service, nothing has been done. Our daughter loves the magazine...

Jasmine

The Phoenix comic

3 years ago

Hi Nadia, we are really sorry that you have had a bad experience with The Phoenix. We always aim to provide an exceptional customer experience and we are sorry this was not the case for you. We will be in contact with you directly to resolve your subscription issue and arrange replacement copies to ensure your daughter is not missing any issues.

Harriet

Feefo Verified

Faversham

3 years ago