How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews

http://www.thephoenixcomic.co.uk

EXCEPTIONAL

Service

4.9

ratings over the past year

Displaying all 1,117 reviews

Trusted Customer

Feefo Verified

2 years ago

A brilliant comic!

My stepson loves this comic and excitedly waits for the postman to deliver it, then reads it from cover to cover!

Trusted Customer

Feefo Verified

2 years ago

My kids age 9 and 12 boy and girl both love it. It's cheeky and irreverent and surreal and there's nothing else like ut!

Michael

Feefo Verified

Falkirk

2 years ago

What Michael said about The Phoenix comic:

Delighted & would recommend!

My daughter loved it and looked forward to it arriving every week - her highlight was getting one of her pictures published! We've also gifted to a niece who also loved it. The customer service is...

Trusted Customer

Feefo Verified

2 years ago

Great stories and content all without adverts!

Trusted Customer

Feefo Verified

2 years ago

Great stories. Especially fawn and tosh's island.

Brian

Feefo Verified

Northampton

2 years ago

What Brian said about The Phoenix comic:

The comic arrives every week but one and delights both my younger grandchildren. They read it cover to cover, even sharing it with their friends. Back editions are read time and time again. Well...

Ben

Feefo Verified

2 years ago

What Ben said about The Phoenix comic:

Keeps everyone entertained!

Just when you think the wheels are coming off the week, Phoenix arrives! This means a quiet evening as both boys (9 and 6) now pour over the pages. Not only do they read but it's encouraging them to...

Trusted Customer

Feefo Verified

2 years ago

Highlight Of Granddaughter's week.

Our granddaughter absolutely loves this comic - it is the highlight if her week. It has even inspired her to create her own storyboard strips. She regularly tells us how much she loves it ( and...

Trusted Customer

Feefo Verified

2 years ago

My son loves his weekly delivery of the Pheonix

James

Feefo Verified

2 years ago

What James said about The Phoenix comic:

Comic is ok, service appalling - impossible to cancel

Service is terrible - make it as hard as possible to cancel the subscription and I fired my request to cancel multiple times.

Ned Page

The Phoenix comic

2 years ago

Hi James, we are so sorry that your cancellation request was not actioned. We always aim to provide an exceptional customer experience and we are really sorry this was not the case for you. We are looking into what happened here, and will be in touch directly to arrange a cancellation. Best wishes, Team Phoenix.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo