How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews

http://www.thephoenixcomic.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

71

9

1

0

81

ratings over the past year

Displaying all 1,117 reviews

ZL

Ziyang Liu

Feefo Verified

London

1 year ago

What Ziyang Liu said about The Phoenix comic:

Poor customer service

Content is decent but the customer service is poor. They missed a week's delivery so I emailed them ask for the replacement. Never got a reply.

Jasmine

The Phoenix comic

1 year ago

Dear Lucas, We're so sorry that you have had a poor customer service experience with us. We always try to get back to our customers as quickly as possible and we are very sorry we have not been able to do so in this instance. A member of Team Phoenix will be in touch with you shortly to arrange a replacement copy for the issue that didn't arrive. With all best wishes, Team Phoenix

0

LA

Laura

Feefo Verified

Bristol

1 year ago

0

MI

Michael

Feefo Verified

London

1 year ago

What Michael said about The Phoenix comic:

Great comic.

she loves it. Finds it hilarious. Also, it's encouraged her to draw and make her own characters and stories.

0

PE

Peter

Feefo Verified

1 year ago

What Peter said about The Phoenix comic:

Funny and fun, a great comic for younger children

Our two children (7 & 5) both adore the phoenix comic. They find the strips to be hilarious and love the drawing tutorials and activities.

0

JE

Jemma

Feefo Verified

St.Albans

1 year ago

What Jemma said about The Phoenix comic:

Love, love, love!

They love it. They love the humour. Also love the drama and history elements. Book reviews are good. Like the video drawing sessions. Thursday is my son’s favourite day of the week.

0

Trusted Customer

Feefo Verified

1 year ago

Great comic with fantastic illustrations

Great stories with fantastic illustrations and very inclusive through the great online illustration tutorials

0

LU

Lucy

Feefo Verified

1 year ago

0

KE

Kelly

Feefo Verified

Halifax

1 year ago

What Kelly said about The Phoenix comic:

‘Is it Thursday yet?’

My child is obsessed with this comic! He gets really excited for every Thursday and constantly asks what time will the postie be here?!

0

JE

Jenny

Feefo Verified

Hammersmith

1 year ago

What Jenny said about The Phoenix comic:

Highly recommended for school libraries

Pupils absolutely adore it! The perfect addition to our school library.

0

Trusted Customer

Feefo Verified

1 year ago

Awesome

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo