How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews

http://www.thephoenixcomic.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

71

9

1

0

81

ratings over the past year

Displaying all 1,117 reviews

MA

Marie

Feefo Verified

Southsea

1 year ago

What Marie said about The Phoenix comic:

The best!

They all from age 6 through to 12 LOVE it and read it every week. It’s brilliant!

Grace

The Phoenix comic

1 year ago

Hi Marie, we are so happy to hear that The Phoenix is being enjoyed by all ages. Thank you for supporting us over here at Phoenix HQ!

0

Trusted Customer

Feefo Verified

1 year ago

0

Trusted Customer

Feefo Verified

1 year ago

0

Trusted Customer

Feefo Verified

1 year ago

Brilliant

They love it and look forward to receiving it every week

0

CA

Carole

Feefo Verified

Bath

1 year ago

0

EL

Elaine

Feefo Verified

Windsor

1 year ago

What Elaine said about The Phoenix comic:

Gets my kid excited for mail

My child loves it but the only dissapointment she has is sending in her art work and has not been picked yet to be in the fan mail section

0

Trusted Customer

Feefo Verified

1 year ago

0

PA

Paul

Feefo Verified

Reading

1 year ago

What Paul said about The Phoenix comic:

Great way to get Bunny & Monkey fans reading more

Kids really enjoy receiving it each week. Bunny and Monkey was the initial hook but they've started doing the activities and reading some of the other comics. Not yet gone back to read previous...

0

Trusted Customer

Feefo Verified

1 year ago

Hard to cancel subscription

Hard to cancel subscription… had no response when wanting to cancel

Grace

The Phoenix comic

1 year ago

Hi there, we are so sorry that you have had a difficult experience trying to cancel your subscription. We try to make the cancellation process as easy as possible so we are very sorry that this was not the case for you. We will be in touch with you directly to resolve this issue and arrange a cancellation. Very best wishes, Team Phoenix.

0

Trusted Customer

Feefo Verified

1 year ago