How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,117 reviews

Felicity

Feefo Verified

3 years ago

What Felicity said about The Phoenix comic:

My 3 boys fight to be the first to read the Phoenix!

We love The Phoenix. My boys are 11, 9 and 6 and they fight to be first to read it. It makes them laugh out loud and it’s full of positive role models like strong girls, thoughtful boys and...

Louise

Feefo Verified

3 years ago

What Louise said about The Phoenix comic:

Best magazine around.

Excellent magazine - from a parent point of view, I love the fact that there are no ads, no plastic tat on the front, and a great variety of comics means that it is accessible to both my children to...

Monkey

Feefo Verified

Portsmouth

3 years ago

What Monkey said about The Phoenix comic:

Much loved comic

Both my children love this comic and cannot wait for the next edition to arrive. They also have many of the books. Encourages their reading and has inspired them to draw their own comics.

Trusted Customer

Feefo Verified

3 years ago

My children love this comic - so many great stories and they have discovered so many favourites such as Looskin etc

Trailldoze

Feefo Verified

Aberdeenshire

3 years ago

What Trailldoze said about The Phoenix comic:

Love the Phoenix Comic!

Started the Phoenix Comic subscription just before lockdown and it was a lifeline to the outside world. The kids really enjoy it and look forward to it every week. One recommendation- start making...

Ben

Feefo Verified

3 years ago

What Ben said about The Phoenix comic:

My son loves it.

Elizabeth

Feefo Verified

3 years ago

What Elizabeth said about The Phoenix comic:

We love The Phoenix

Both my kids love this, it’s a real highlight of the week. Thank you.

Trusted Customer

Feefo Verified

3 years ago

Excellent comic

My grandchildren (girls aged 11 and 8) LOVE the comic and wait for it to arrive in the post. Whenever I ask, they still want me to subscribe for them - and this is about the fourth year now.

Trusted Customer

Feefo Verified

3 years ago

Ha. I'm being asked to give feedback on a recent interaction, when no one has responded to my email, the website doesn't work, and the phone number I was given is inoperable.

Jasmine

The Phoenix comic

3 years ago

Hi there, we are so sorry that you have had issues with getting in touch. We always try to get back to our customers as quickly as possible and we are very sorry we have not been able to do so in this instance. We are also very sorry if you were given the wrong phone number in error. We will contact you directly to ensure we can resolve your problems and to get any more detailed feedback you can provide. The Phoenix team

Trusted Customer

Feefo Verified

3 years ago