How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pet Health Club Shop Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

1,691 out of 1,690 reviews

Trusted Customer

Feefo Verified

9 months ago

Excellent service. Easy to use website. Quick delivery.

Sharon

The Pet Health Club Shop

9 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service, the website and delivery timeframes! Kind regards, Sharon Pet Health Club Shop Customer Care Team

Janet Austen

Feefo Verified

GBR

9 months ago

What Janet Austen said about The Pet Health Club Shop:

Excellent quality puppy food

Easy to order and because of the offer of a second bag half price I ordered 2 more. Delivered quickly with good updates.

Ehlana

The Pet Health Club Shop

9 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Trusted Customer

Feefo Verified

9 months ago

Does as expected

Quick, simple, no problem

Ehlana

The Pet Health Club Shop

9 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Trusted Customer

Feefo Verified

9 months ago

Great product-wish I’d known about it years ago!!

Excellent ordering & dispatch-will use again.

Ehlana

The Pet Health Club Shop

9 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Ehlana Pet Health Club Shop Customer Care Team

Trusted Customer

Feefo Verified

9 months ago

Excellent customer service with the item arriving very quickly after it being ordered.

Esther

The Pet Health Club Shop

9 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Helen Brunning

Feefo Verified

9 months ago

What Helen Brunning said about The Pet Health Club Shop:

Very straightforward

Esther

The Pet Health Club Shop

9 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Trusted Customer

Feefo Verified

9 months ago

Esther

The Pet Health Club Shop

9 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Drugs Online Customer Service Team

Trusted Customer

Feefo Verified

9 months ago

Royal Canin Calm

Competitively priced with a quick delivery - win win.

Esther

The Pet Health Club Shop

9 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Trusted Customer

Feefo Verified

9 months ago

Great service

Always quick delivery, well packaged and notifications from courier

Esther

The Pet Health Club Shop

9 months ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Victoria Hall

Feefo Verified

GBR

9 months ago

What Victoria Hall said about The Pet Health Club Shop:

Great service and products!

The PHC Shop is so easy to use and on the odd occasion where I've needed customer service, their answer has been prompt and helpful.

Tara

The Pet Health Club Shop

9 months ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Tara Pet Health Club Shop Customer Care Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo