How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pet Health Club Shop Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,501 reviews

Julie Beacham

Feefo Verified

GBR

1 month ago

What Julie Beacham said about The Pet Health Club Shop:

Great service and prices

Easy ordering process which uses the Shop app.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Trusted Customer

Feefo Verified

1 month ago

Service excellence

I need a reliable supply of my dog food. Pet health clubs gives me peace of mind. Fast efficient and great discounts.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Tracey Clayden

Feefo Verified

1 month ago

What Tracey Clayden said about The Pet Health Club Shop:

quick efficient service

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Karin Baldwin

Feefo Verified

GBR

1 month ago

What Karin Baldwin said about The Pet Health Club Shop:

happy customer

smooth transaction swift delivery no drama

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Philip Steward

Feefo Verified

GBR

1 month ago

What Philip Steward said about The Pet Health Club Shop:

Entirely Satisfactory

Entirely Satisfactory thank you.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Jacqueline Buckley

Feefo Verified

GBR

1 month ago

What Jacqueline Buckley said about The Pet Health Club Shop:

Very good

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Trusted Customer

Feefo Verified

1 month ago

Perfect fir Doggy lovers

Perfect. Fuss free ordering and speedy free delivery. Utterly reliable. Would recommend to anyone who loves their pet.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Roger Whale

Feefo Verified

GBR

1 month ago

What Roger Whale said about The Pet Health Club Shop:

Pets with upset stomach and loose bowels ?

Ordered on Friday evening and delivered Monday afternoon

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Ian Wright

Feefo Verified

GBR

1 month ago

What Ian Wright said about The Pet Health Club Shop:

Great customer service

With my last delivery by DHL I had problems getting my parcels delivered. Pet Health Club customer service was brilliant at sorting out my delivery.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

Christina Davies

Feefo Verified

GBR

1 month ago

What Christina Davies said about The Pet Health Club Shop:

Both my girls are on Pet Health Plan - Great

Esther

The Pet Health Club Shop

1 month ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. We hope you have a lovely day! Esther Pet Health Club Shop Customer Service Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo