What Lauren Cameron said about The Organic Gardening Catalogue:
Good product range. Arrived as expected. Responsibly packaged.
Amy
The Organic Gardening Catalogue
4 years ago
Thank you for your review. We are pleased to hear that you are happy with the range of products on offer and that your order arrived when expected. We are pleased to hear that you were happy with the packaging that we have provided. Kind Regards, The Organic Gardening Catalogue
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Trusted Customer
Feefo Verified
4 years ago
Excellent service
Everything delivered promptly. All well packaged and undamaged. Have ordered many times with no real problems
Megan
The Organic Gardening Catalogue
4 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
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Alan Neale
Feefo Verified
Dorset
4 years ago
What Alan Neale said about The Organic Gardening Catalogue:
Great products, payment issues
The products were great.
The price, though, was higher ordering online than the paper catalogue suggested it would be. And it wasn't clear how to obtain the Garden Organic discount.
I was charged...
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Megan
The Organic Gardening Catalogue
4 years ago
Thank you for your review, we are pleased to hear you are happy with the products you have received. We can confirm the prices in our catalogue and website should be the same but can sometimes vary, to redeem the prices listed in our catalogue please call 0844 736 4208 and quote the offer code on the inside back page. If you have a Garden Organic Membership the discount will be automatically applied at the checkout providing you are signed into your account. We are ever so sorry to hear the charge for your order was duplicated in error but we are pleased to hear this was resolved swiftly.
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Hilary Pereira
Feefo Verified
4 years ago
What Hilary Pereira said about The Organic Gardening Catalogue:
Good service in that my ordered seeds arrived very promptly
Megan
The Organic Gardening Catalogue
4 years ago
Thank you for your review. We are pleased to hear you are happy with your items and delivery was prompt.
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CP
Chris Pentney
Feefo Verified
4 years ago
What Chris Pentney said about The Organic Gardening Catalogue:
Fast delivery - quality product
I always buy my garlic from the Organic Catalogue as it is a very reliable cropper. It arrived within 2 days which was faster than expected
Emily
The Organic Gardening Catalogue
4 years ago
Thank you so much for your five star review. We are so happy that we can be your reliable source of garlic for your gardening requirements.
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Maureen Schipper
Feefo Verified
4 years ago
What Maureen Schipper said about The Organic Gardening Catalogue:
Organic bulbs out of stock in the UK everywhere else apart from the OGC
The OG Catalogue stocked a variety of organic tulip bulb that had been out of stock or never available across all other organic UK sellers. I had been trawling through the internet to try to finish...
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Emily
The Organic Gardening Catalogue
4 years ago
Thank you for your five star review. We are delighted to hear that we were able to supply the oragnic bulbs you had been searching for. We aim to stock a wide varieties of organic bulbs and seeds for our customers and are so happy to hear that we were able to supply the tulips you were looking for when they couldn't be found elsewhere. We appreciate you taking the time to provide us with your experience.
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Trusted Customer
Feefo Verified
4 years ago
poor customer service - unusual for them
Answer questions accurately and not send sarcastic responses, sort out the problem identified to them. This is the FIRST time I have ever had bad service from tehm and tehy still haven't sorted the...
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Naomi
The Organic Gardening Catalogue
4 years ago
I am sorry for any poor service you have received. I can see there have been several emails between ourselves and I do apologise if we did not confirm the 10% refund regarding your membership earlier. This was in fact refunded at the end of September so you should have received it by now. Apologies again for any inconvenience.
Trusted Customer
4 years ago
Glad to know that. However the rating for the occasion stands. As I said, it was unusual for them.
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Adam Stobbs
Feefo Verified
4 years ago
What Adam Stobbs said about The Organic Gardening Catalogue:
Order arrived promptly and in perfect condition.
Emily
The Organic Gardening Catalogue
4 years ago
Thank you so much for your positive feedback and five star review. We're delighted to hear your order arrived safely and promptly to fit in with your gardening plans. We appreciate you taking the time to provide us with your feedback.
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Tony Newcombe
Feefo Verified
4 years ago
What Tony Newcombe said about The Organic Gardening Catalogue:
Good products
Had the organic shallots I wanted and also wooden labels to avoid plastic. And delivered them promptly plus
Emily
The Organic Gardening Catalogue
4 years ago
Thank you so much for your positive feedback. We are delighted to hear your order arirved to you safely and you are happy with the products recieved and what we have to offer. We are moving to greener packaging moving forward for our plants also. Our currents plants are sent in black plastic pots as we are using up the final stock of this packaging that we have left. Following this all pots will be replaced with a biodegradable and compostable alternative.
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Jean Kirkley
Feefo Verified
Oxford
4 years ago
What Jean Kirkley said about The Organic Gardening Catalogue:
v. good service
Emily
The Organic Gardening Catalogue
4 years ago
Thank you for your positive review. We are happy to hear that you have recieved very good service from us with your order and are pleased with the products recieved. Thank you for taking the time to provide us with your feedback.
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912.
We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912.
We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.