What Miss Louise Glen said about The Luxury Holiday Company:
Really good they did amend the quote after we had booked which is why only four stars as they had made a mistake quoting but errors happen and service has been good so do
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Trusted Customer
Feefo Verified
7 years ago
Great personable service. Very quick responses
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Trusted Customer
Feefo Verified
7 years ago
Pretty good, but we have to chase up on certain details
Laura Davey
The Luxury Holiday Company
7 years ago
Thank you for your comments with regards to your recent booking with The Luxury Holiday Company. We are sorry that you feel we have been slow with our response rate, however having investigated this there was an initial delay due to the flights requested being outside of booking range (travelling in January/February 2020). In addition we are still waiting on some hotel availability. I, however am confident that your consultant Alison has kept you up-to-date throughout this process, however my sincere apologies if we have not met your expectations.
If you would like to discuss any issues further please do not hesitate to contact me.
All the best,
Laura Davey
Client Relations
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Miss Vicky James
Feefo Verified
7 years ago
What Miss Vicky James said about The Luxury Holiday Company:
Dream holiday booking
Had amazing service from the first enquiry through to booking. Sophie totally understood what we wanted form our snowy honeymoon and had it so easy. I felt so excited after booking and had absolutely...
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Mrs Monika Vaucher De La Croix
Feefo Verified
7 years ago
What Mrs Monika Vaucher De La Croix said about The Luxury Holiday Company:
Answered all questions and responded quickly and when they said they would.
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Mr Gordon Anderson
Feefo Verified
Newcastle upon Tyne
7 years ago
What Mr Gordon Anderson said about The Luxury Holiday Company:
Excellent service!
Pippa as been very helpful in advising and organising our proposed trip
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Trusted Customer
Feefo Verified
7 years ago
100% 5 Star Recommended
Sophie who booked our holiday and looked after us when we had a sudden death in the family has been fantastic. I could not have asked for any better services truly 100% satisfaction. I would be...
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Trusted Customer
Feefo Verified
7 years ago
Excellent and fast communication with personal details.
Service fast and excellent. Exactly what i wanted. Definitely recommend to family and friends.
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Mr Timothy Rickard
Feefo Verified
7 years ago
What Mr Timothy Rickard said about The Luxury Holiday Company:
Extremely helpful and very easy to work with
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Trusted Customer
Feefo Verified
7 years ago
Unsure as to what they’re doing for the money - for example - i liaise with Belmond to give them my details and I contact people to self organise other parts ....rather bemused.....
Claire Benktander
The Luxury Holiday Company
7 years ago
Hi there
We were very sorry to hear your feedback regarding your holiday, both here and over the phone. As discussed during our conversation, we will now continue with any future correspondence over the telephone.
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.