Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

The Longest Stay LTD Reviews

https://www.thelongeststay.com
Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

The Longest Stay LTD is no longer an active Feefo customer
Displaying all 66 reviews
Trusted Customer
4 years ago
Date of purchase: 12/14/2020
Very helpful, easy communication and quick response
Product reviews

0
Share
BH
Briony Hubbard
4 years ago
Date of purchase: 01/03/2021
What Briony Hubbard said about The Longest Stay LTD:
Responded quickly to my queries. Very pleased with our purchase
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 01/14/2021
Absurd item - a rosewood pamper tray for £2,600. Could any thing be more ridiculous? Of course, I am in love with it. Never use it. Just look at it.
Product reviews

0
Share
RW
Rhys Williams
Sydney Australia
5 years ago
Date of purchase: 04/07/2020
What Rhys Williams said about The Longest Stay LTD:
Milestone Birthday Gift from Across the Seas
With my son in London turning 30, and us, his family, in Sydney Australia we were looking to get him a great milestone gift. We needed a lot of help particularly given today's challenges. We found...

Read all
Product reviews

0
Share
AH
Alison Hughes
Gateshead
5 years ago
Date of purchase: 03/21/2020
What Alison Hughes said about The Longest Stay LTD:
Brilliant customer service from sherry
Quick response to enquiry and 10% off 1st order if you sign up to the newsletter ! Fantastic, look forward to receiving my rug. Thankyou
Merchant Logo
Sherry
The Longest Stay LTD
5 years ago
Thank you for the review Alison. Much appreciated.
0
Share
Trusted Customer
5 years ago
Date of purchase: 12/20/2019
Outstanding service- Munna corset dinning chairs! Happy customer!!!
Purchased Munna Corset chairs. The longest stay provided amazing customer service from start to finish. It took me ages to decide on fabric however, they were very patient. They answered all my...

Read all
Merchant Logo
Sherry
The Longest Stay LTD
5 years ago
Thank you for your review! We are delighted you are happy with our service.
0
Share
Trusted Customer
5 years ago
Date of purchase: 01/10/2020
Fantastic delivery and customer service by The Longest Stay! thank you!
Excellent customer service and delivery, thank you! I needed super fast delivery and your team was amazing! Made everything smooth and very pleasant. Definitely recommended!
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 01/14/2020
Exceeded Expectations
What a pleasant experience! I ordered one of the cushions by Bivain and it not only arrived in time for the holidays it was delivered earlier than expected. It sits beautifully on the Gubi Stay Sofa...

Read all
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 12/09/2019
Woeful, flippant, important gifts do not arrive before supplier on holiday
Truly woeful and flippant. Ordered item on 9th December and then at 4:30pm on 20th December email from team saying: "This is just a quick email to let you know, there is a back log of orders at the...

Read all
Merchant Logo
Sherry
The Longest Stay LTD
5 years ago
Unfortunately we were notified that the item was discontinued shortly before the item was due to be delivered. To compensate for this error we offered to buy an alternative gift at our expense that we knew could arrive on time for Xmas plus refund the client. We are a service provider and sometimes suppliers can let us down. But when this happens which is rarely we do whatever it takes to make the situation better. I can assure you we work during holidays and worked through to solve this issue the entire time. The title in this review is not true at all. As the CEO of the company I personally oversaw this. The supplier's MD was on leave so it took slightly longer as we got to the bottom of the issue but we did in a matter of hours. I do not know many retailers that offer free gifts when an item is late or not available. We go through great lengths to help our clients and value their business tremendously and do whatever it takes to try and rectify any issues. This is a service we pride ourselves on.
Trusted Customer
5 years ago
Timeline of events: 9th Dec item ordered as in stock on website 20th Dec 4:30pm - email stating backlog so delayed 23rd Dec discussion in which you chased up and found was discontinued. Agree on other items and that I didn’t get what I ordered before Christmas and do feel the 20th December email issue was overlooked
Merchant Logo
Sherry
The Longest Stay LTD
5 years ago
Again just to reinstate we did apologies and offered to send a free gift of the same value that would arrive in time for Xmas. We were misinformed about the item from our supplier but did our best to find a solution.
Product reviews

0
Share
MB
Monica Beate Breivik
Norway
5 years ago
Date of purchase: 06/10/2019
What Monica Beate Breivik said about The Longest Stay LTD:
Fantastic service
Sherri and her sales team were super helpful when I wanted to purchase a wallpaper that wasn’t available in Norway. They answered all my questions, gave me the best service, delivered the wallpaper...

Read all
Product reviews

0
Share
Not received a review invite?
About The Longest Stay LTD
The Longest Stay is the online shopping destination where discerning interiors enthusiasts can buy from our curated collection of designer furniture, unique Designer Home Accessories and Luxury Home Gifts. Our Interior Style Guide is an innovative buying experience that allows you to see the potential of our products within the context of real interiors; so you can visualise how they work. Glance through our inspiring editorials and simply click-to-buy whenever you spot something you like.
Read all
02073499057
13 Radnor Walk, Chelsea, London, Greater London, SW3 4BP, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Why trust Feefo reviews?

Learn more about Feefo
About The Longest Stay LTD
The Longest Stay is the online shopping destination where discerning interiors enthusiasts can buy from our curated collection of designer furniture, unique Designer Home Accessories and Luxury Home Gifts. Our Interior Style Guide is an innovative buying experience that allows you to see the potential of our products within the context of real interiors; so you can visualise how they work. Glance through our inspiring editorials and simply click-to-buy whenever you spot something you like.