Everything was explained in simple terms and were advised of the next step. Holly was briliant
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback. We always ensure to keep all our clients informed and updated throughout the process. I will ensure to pass your kind comments on to Holly.
Thanks
The Loans Engine.
0
Share
MI
Muhammad Ishaq
Feefo Verified
8 years ago
What Muhammad Ishaq said about The Loans Engine:
First Call Service, especially Holly was great and Luke as well.
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback. One of our company principles is to always provide excellent customer service. I will ensure to pass on your kind comments to Holly and Luke.
Kind Regards
The Loans Engine
0
Share
Trusted Customer
Feefo Verified
8 years ago
Frequent communication
Communication was great, we got update calls all the way through the process. From beginning to end the process took less than a month, the team were thorough and helpful.
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your review! We always ensure to keep our clients updated throughout the whole process. We are glad to have met your needs and provided you a thorough service.
Kind Regards
The Loans Engine
0
Share
JW
John Waghorn
Feefo Verified
8 years ago
What John Waghorn said about The Loans Engine:
Provided good service, kept me fully informed and very professional.
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your review. We always ensure to provide the best service, keep our clients updated throughout each stage and always remain upbeat and professional. It was a pleasure assisting you in your application.
Kind Regards
The Loans Engine
0
Share
RH
Richard Hall
Feefo Verified
8 years ago
What Richard Hall said about The Loans Engine:
fast friendly and helpful, great comms
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback. We are glad you had a pleasant experience!
Kind Regards
The Loans Engine
0
Share
MR
Mark Robbins
Feefo Verified
Bruton, Somerset
8 years ago
What Mark Robbins said about The Loans Engine:
Would definitely recommend the service to anyone.
All the staff were great at making what could be a stressful experience as easy as possible with excellent communication skills at every stage. They were always willing to explain each stage in...
Read more
Tayseer
The Loans Engine
8 years ago
Hi,
Thank you for your review. We always ensure that our staff do all they can to take the pressure away from our clients in what could be a stressful period. We are glad we were able to help you in your application.
Kind Regards
The Loans Engine.
0
Share
Trusted Customer
Feefo Verified
8 years ago
Very good at keeping in contact and providing proactive status updates. Helped to successfully manage and work through issues raised by lender.
Emma
The Loans Engine
8 years ago
Hi,
Thanks for taking the time to review us, we're glad to see you were kept updated and it was a pleasure to help complete your application.
Kind Regards
The Loans Engine
0
Share
Trusted Customer
Feefo Verified
8 years ago
Supportive, Approachable, Efficient and Effective
I found Tom and his colleagues very approachable, easy to work with and they kept me up to date on what was happening with my application. They were also regularly in touch when additional...
Read more
Emma
The Loans Engine
8 years ago
Hi,
It's fantastic to hear that our staff were supportive and approachable, keeping you up to date throughout. We'll be sure to pass on your kind comments to Tom.
Many thanks for the great review!
The Loans Engine
0
Share
SB
Sandra Barlow
Feefo Verified
8 years ago
What Sandra Barlow said about The Loans Engine:
All of the people I spoke with were friendly and very efficient, also everything was very timely and you can tell they’re trying to do the best for you
Emma
The Loans Engine
8 years ago
Hi,
Thank you for your great review!
Providing friendly and efficient customer service is central to our values here, it was a pleasure assisting you in your application.
The Loan Engine
0
Share
Trusted Customer
Feefo Verified
8 years ago
Good Communication. In constant contact. Very helpful.would recommend
Emma
The Loans Engine
8 years ago
Hi,
We're happy to see you had good communication from our helpful team and that you'd recommend our service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
