Service provided okay but need to develop their communication skills
They provide a service and have completed the loan. However it has taken months, with countless phone calls and what feels like a never ending series of questions. As a financial broker I feel they...
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Emma
The Loans Engine
6 years ago
Thank you for taking the time to leave us this valuable feedback,
We always welcome opportunities to improve our service, your review has been passed on to a Team Manager to consider your comments, this will be taken on board when we are reviewing our procedures.
Kind Regards
The Loans Engine
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GC
Gavin Cooper
Feefo Verified
Pl242ea
6 years ago
What Gavin Cooper said about The Loans Engine:
Very good
Hi there I found that your services were very sufficient and would like to give a big thumbs up to Jodie who looked after us she was brilliant.
Emma
The Loans Engine
6 years ago
Thank you for taking the time to leave us this great feedback and 5 star rating,
We'll be sure to pass on your kind comments and a big *thumbs up* to Jodi.
Best Regards
The Loans Engine
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TJ
Thomas James
Feefo Verified
6 years ago
What Thomas James said about The Loans Engine:
Professional and Hard Working
Very professional, worked hard to sort everything out. Followed up and always called when they said they would! Definitely recommend!
Emma
The Loans Engine
6 years ago
Thanks for taking the time to review and recommend us!
We're very proud of our hard working staff so it's great to see that you received a professional service from our dedicated team. It was a pleasure assisting you with your application.
Kind Regards
The Loans Engine
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Trusted Customer
Feefo Verified
6 years ago
Great customer service
Very polite, efficient and clear with instruction. Paul Atkinson was a great support.
Emma
The Loans Engine
6 years ago
Thank you for leaving us this five star rating and review!
We're happy to see that you received polite and efficient customer service, as supported by Paul, we'll pass on your kind comments to him.
Kind Regards
The Loans Engine
1
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Trusted Customer
Feefo Verified
6 years ago
Excellent customer service
Emma
The Loans Engine
6 years ago
Thanks for the five star rating and feedback.
It's great to see you received excellent customer service from the team.
Kind Regards
The Loans Engine
1
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SB
Stephen Charles Bracey
Feefo Verified
6 years ago
What Stephen Charles Bracey said about The Loans Engine:
A thorough, professional and individually focussed service
The approach was thorough and professional throughout, investigating and recognising my requirements, offering clear proposals and recommendations, providing excellent supprt and advice when...
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Emma
The Loans Engine
6 years ago
Thank you for taking the time to leave us this great review.
We're happy to see you experienced a professional service throughout, it was a pleasure assisting you with your application.
Kind Regards
The Loans Engine
1
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Trusted Customer
Feefo Verified
6 years ago
Excellent
Good service overall,Paul and Connor were Excellent though out
Process.Thank you.
Emma
The Loans Engine
6 years ago
Thanks for taking the time to rate and review our service,
We're glad to see you received an excellent service from Paul and Connor, we'll pass on your kind comments to them.
Warm Regards
The Loans Engine
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DP
David Pugh
Feefo Verified
6 years ago
What David Pugh said about The Loans Engine:
Very professional service
Excellent the loan contact Paul was really on to everything so fast and ensured a sometimes frustrating process was completed.
Emma
The Loans Engine
6 years ago
Thanks for reviewing our service!
It's great to see you received a very professional and fast service from Paul, we'll make sure he sees your feedback.
Kind Regards
The Loans Engine
0
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Trusted Customer
Feefo Verified
6 years ago
Clear, helpful
They made everything very clear
Emma
The Loans Engine
6 years ago
Thank you for the five star rating and review!
It's great to see you received a clear and helpful service, it was a pleasure assisting you with your application.
Kind Regards
The Loans Engine
0
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CE
Christopher Emmerson
Feefo Verified
6 years ago
What Christopher Emmerson said about The Loans Engine:
Thanks!
When things went belly up, they worked through the issues and supported my application. I think they earned their commission!
Emma
The Loans Engine
6 years ago
Many thanks for choosing The Loans Engine, and for taking the time to review and rate our service.
We're really proud of our hardworking and dedicated team, so it's great to see they are appreciated. Happy we could help.
Best Regards
The Loans Engine
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
