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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,873 reviews

Trusted Customer

Oldham

8 years ago

What Trusted Customer said about The Insurance Emporium:

Pet dog insurance

It was so easy to do online and set up in approximately 10 minutes top, so much easier when you’re not to comfortable talking on the phone and I am so happy knowing my dog is fully covered (hopefully...

Tom

The Insurance Emporium

8 years ago

Thank you for the feedback Ms Cook.

We always try to make the process as easy as possible! Don't worry if you have to call us though, our team are as friendly as they come and will be more than happy to help you in any way possible.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Having to listen to the entire recorded sales chat ever time you try to phone and speak to someone is infuriating. There is always a long wait until you actually speak to someone when phoning. I...

Tom

The Insurance Emporium

8 years ago

Thank you for the feedback Mrs Hobkinson,

We understand that the automated message on each call may seem unnecessary but there are regulatory guidelines we must adhere to; if we didn't have a recording of the this message, our team would have to inform you in person.

I have looked into your request for the higher cover and I am happy to confirm we can increase it as you wished.

I will contact you personally to discuss this in more detail.

I look forward to speaking with you.

Ps. We hope you don't need to claim but if you do, we are here for you!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Very impressed

Very easy to use the website, and the documents were quick to come through via email.

Tom

The Insurance Emporium

8 years ago

Thank you so much for the feedback Mrs Douglas!

We always aim provide the best service, it is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

So easy and straight forward

Really easy to use! Took no time at all, to take out insurance out for 6 of my cats. So affordable and amazing benefits. Easy to use took what an hour? Fantastic. No hidden payments, clauses or...

Tom

The Insurance Emporium

8 years ago

Than you for the feedback!

It is great to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Excellent

Tom

The Insurance Emporium

8 years ago

Thank you so much for the feedback!

It is great to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

So pleased that took out another policy with another pet

We have already bought pet insurance in the past and took out another policy with another pet. A lower premium for greater cover than previous company, so really pleased to have changed. Customer...

Tom

The Insurance Emporium

8 years ago

Thank you so much for the feedback Miss Carter!

We always do our best for our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

So far, so good.

Obviously you can only really rate an Insurance company when you have to claim which hopefully I won't have to but best price out there by a long shot. Got an email from them asking me to call to...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We hope you don't have to claim either but if you do, we're here for you!

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Still awaiting paper work to come threw.

Tom

The Insurance Emporium

8 years ago

Hi,

Thank you for the feedback.

Sorry to hear about this. We did send policy documents but they may have dropped into your spam folder. Don't worry though, I'll fire them across to you now.

If you have any problems, give us a shout.

Thank you

Trusted Customer

8 years ago

OK thank you. Do I get a hard copy of the paperwork too?

Tom

The Insurance Emporium

8 years ago

Hi,

We would normally email the documentation but I will also print some paperwork and put it in the post for you today.

They will be with you shortly!

Best wishes

Trusted Customer

Brighton

8 years ago

What Trusted Customer said about The Insurance Emporium:

would definitely use this company again

Easy to obtain a quote, good value and easy to pay

Tom

The Insurance Emporium

8 years ago

Hi Mr Borgars,

Thank you for the feedback.

We love always love to hear from our valued customers!

Best wishes

Trusted Customer

Pershore

8 years ago

What Trusted Customer said about The Insurance Emporium:

Great value for money

The insurance premium was much more competitive than my existing policy. The whole process over the web was fantastic and was easy to do. A really good company to death with.

Tom

The Insurance Emporium

8 years ago

Hi Mr Butler,

Thank you for the feedback.

It is great to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Kindest regards