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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,876 reviews

Trusted Customer

8 years ago

Great friendly helpful staff

Taken out two horse policies recently. Easy to talk to on the phone. Both Staff members really friendly and helpful. Paperwork arrived promptly.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation towards our fantastic staff.

Welcome to the Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Staff very polite, informative and helpful. The insurance was very competitive, comprehensive and met all our needs.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Crapper.

It is fantastic to hear your appreciation towards our company and our staff; we pride ourselves on an excellent product and the best customer service around.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

brilliant the lady was very helpful also the young man I spoke to asking him to send the paperwork was excellent glad to feel secure with a gd company having two lovely whippets to look after kind...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Triffitt.

It is lovely to hear your appreciation towards our company and our staff.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Top marks UK

Very quick and to the point top marks

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

lincolnshire

8 years ago

What Trusted Customer said about The Insurance Emporium:

Friendly easy to talk to good price for ins hope if we ever have to make a claim things will go as smoothly

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Clark.

We hope you never need to claim but if you do, we're here for you.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Efficient

Quick website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Moss.

It is brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to use website. Good value

Easy to use web site. The only reason I haven’t given them a 5 is because I requested my policies to be posted to me and I haven’t received them yet.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Ms Ellis.

I'm sorry to hear about this; I can see your documents have been sent already but to be on the safe side I have posted some more first class.

Welcome to The Insurance Emporium.

Trusted Customer

8 years ago

Spoke to a rep on phone who didn't understand the trailer I was insuring and contradicted the on line info. Annoying.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

I am sorry to hear about this; it doesn't sound like us.

If you have any unanswered questions, please let us know.

Best wishes

Trusted Customer

Southport

8 years ago

What Trusted Customer said about The Insurance Emporium:

So far, so good

The site is easy to navigate and choices explained simply. I am not very computer literate but found the process very easy. I purchased multiple cat policies. Hope I never need to claim, but the...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Gammage.

We pride ourselves on a fantastic product and excellent customer service.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Not far off great

Extremely helpful when I made an enquiry about multi-pet discount (no online information for this, however). A little modernisation of the web portal and it would have been a solid 5 stars.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Ellis, it is gratefully received.

I will pass your comments on to hopefully improve our online service.

Welcome to The Insurance Emporium.