How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,876 reviews

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Great value; good range of products

Great range of vet insurance products at good prices

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Mathews.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Pet insurance made easy

I did everything on line and it was one of the easiest sites to use

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

I am still waiting for the documents and for payment to be progressed as I want to know if I should cancel my insurance I have with Animal Friends. I have emailed the company and have had no...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

The first payment will not be taken until after your policy starts.

We will email you shortly with policy documents and confirmation of payment.

Best wishes

Trusted Customer

8 years ago

Following my initial feedback, I have now received an email that explains all my queries. thanks

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Best value for money I could find

Having spent some time researching different pet insurance companies & policies I found the Emporium's to be the best value for money & buying it through their website was easy & my dogs were covered...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Fryatt.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Friendly

Very friendly when I phoned up about a question but very quick online

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Very satisfied

The ease of being able to choose what type of insurance you need rather than having to choose categories...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Ms Lynskey.

Our aim is to make the process as simple as possible; I am thrilled to hear we have succeeded.

Welcome to The Insurance Emporium!

Trusted Customer

West devon

8 years ago

What Trusted Customer said about The Insurance Emporium:

Fuss free and fast, easy to understand.

The whole process was quick and easy to complete and only took a few minutes to finish.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Goulden.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

An outstanding pet friendly company

I spoke to a representative of emporium insurance who gave me all the options on purchasing my pet insurance.. The documents came through on my email and I printed off at home.. I would definitely...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Excellent quote, quick response

They are not greedy with the price of the pet insurance. Very reasonable price.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Really quick and easy - super lady on the phone excellent service all round and a good price

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Morgan.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo