How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

https://www.theinsuranceemporium.co.uk

EXCEPTIONAL

Service

4.7

346

420

ratings over the past year

Displaying all 6,878 reviews

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Brilliant person who knew the answers to my wuedtions

Brilliant price The person on the other end of the phone knew what I needed Simple to buy

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

Easy website quick quote for multiple dogs

Easy quick website to use without loads of stupid questions about your pet. Very reasonable quote for multiple dogs.

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

Cheap but not quick at anything

They are the cheapest on the market but takes months to receive a claim and their communication is poor. If they are missing something from the claim they dont contact they wait till you call and...

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

It says you have responded but I see no comment what so ever

Trusted Customer

Cumbria

8 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to buy but some questions unanswered. Overall seems good value

2 policies for our 2 dogs. The purchase process was easy and straightforward. The only criticism would be that the excess for pet insurance vets bills couldn't be found on any of the pages I could...

Tom

The Insurance Emporium

8 years ago

Trusted Customer

Cumbria

8 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to buy, some questions unanswered, but overall seems good value

The purchase process was easy and straightforward. The only criticism would be that the excess for pet insurance vets bills couldn't be found on any of the pages I could find prior to purchasing,...

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent service very helpfull

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Value For Money

Great value for money and the site was easy to use.

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

Straightforward and excellent value

Bought on line - straightforward and clear. Very good price. Not had cause to claim so can’t comment on that.

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Helpful and friendly service.

Very easy to talk to on the phone and helpful. Nice calm approach to discussing my needs.

Tom

The Insurance Emporium

8 years ago

Trusted Customer

8 years ago

Very helpful

Tom

The Insurance Emporium

8 years ago

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo