How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,882 reviews

Trusted Customer

Bromsgrove

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very easy to apply. Affordable. I'll update when I've received my docs.

Only given 4 stars as yet as I am still waiting for my documents to arrive. As there are mixed views amongst other dog owners re this company, I'll reserve judgement until the time comes that, if...

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We hope you never need to claim but we're here if you do.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I already have a policy with the insurance emporium and they were nothing but helpful and friendly when I needed to make a.claim.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Concise explanation of the policy

Explained policy clearly and compared the differences between paying monthly and yearly Friendly lady and explained how they should be quicker in paying out this year in comparison to last year

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your lovely review.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Good service

Just efficient and easy to use

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Ben's insurance Hampshire

Bit expensive

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear you feel this way; we always try to remain competitive within the current market.

Best wishes

Trusted Customer

7 years ago

Bespoke insurance

Reasonable price based on my personal choices of cover required.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Good value but watch the hidden monthly payment costs

The quoted price jumps up if you pay yearly and the cover is reduced by £1500! Further more payments every 28 days on a Lunar calendar is complete ********! It's just an excuse to extract another...

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We can assure you there are no hidden payments; whilst the lunar monthly policies do pay every 28 days, the annual review is every 13 months. The calendar monthly policies are reviewed every 12 months, however, the monthly premium is slightly higher; ultimately, whether you pay calendar monthly or lunar monthly, the cost will be the same over the entirety of the policy.

If you have any queries, please do not hesitate to give our Customer Contact Department a call.

Best wishes

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Decent value compared to the current market.

Fairly easy to join, and not too many irrelevant questions about my personal details.

Tom

The Insurance Emporium

7 years ago

Thank you for your comments.

It's wonderful to hear your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Positive feed back from others

Site well set up and easy to use

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Good service

New customer. All explained well. Would recommend.

Tom

The Insurance Emporium

7 years ago

Thank you for your comments.

It's lovely to hear your feedback.

Welcome to The Insurance Emporium!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo