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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,885 reviews

Trusted Customer

7 years ago

Good service

Nothing wrong with it

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 star rating!

The Insurance Emporium

Trusted Customer

7 years ago

Buy from someone else

Absolutely appalling company and I cancelled the insurance before it even took effect. I phoned and insured two cats. Received a policy for one because the agent was in a rush to get me off the...

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback, we're extremely sorry to see you feel this way. We've checked your policy details and we can see that your concerns are currently under investigation by the Customer Contact Department. They will contact you once their investigations conclude.

Kind regards

The Insurance Emporium

Trusted Customer

7 years ago

Great experience

Excellent renew experience and great value. Customer services were excellent and very helpful.

Jordan

The Insurance Emporium

7 years ago

Thank you for your brilliant review and feedback! We're delighted to have you on board another year!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Well Priced

Setting up a new policy on line was very quick & easy. I already have my horse insured with The Insurance Emporium so it made sense to insure my puppy with them as well. I consider TIE to be...

Jordan

The Insurance Emporium

7 years ago

We can't ask for better comments than this! Thank you! It's a pleasure to have your horse and puppy on board at The Insurance Emporium!

Kind regards

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Dog insurance at a great price

Friendly, helpful and extremely efficient

Jordan

The Insurance Emporium

7 years ago

That's our aim; a fast and efficient service backed by a helpful and friendly team!

Thank you for the brilliant review and 5 stars!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

The range of cover offered and the price for this cover is generally good and the operatives on the phone, helpful in explaining anything regarding this. However, the actual admin was poor, I was...

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback, we're sorry to hear this happened. We'll be investigating internally to prevent this kind of service being repeated in future. We're aware this doesn't alter the service already provided but we're pleased to hear that the refund has since been generated correctly.

The Insurance Emporium

Trusted Customer

7 years ago

Good value

I would definitely recommend this insurance, really good value as it is a lifetime insurance and it covers accident and illness unlike others that only cover accident.

Jordan

The Insurance Emporium

7 years ago

Thank you for the great review and feedback! Glad you found a suitable product from our huge range!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to use and that's all I wanted thank you

Jordan

The Insurance Emporium

7 years ago

You're very welcome!

Thanks for the excellent review and feedback!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

the service was extremely good

Jordan

The Insurance Emporium

7 years ago

Hello!

Thank you so much for the 5 stars! We're pleased to see you're happy with the service!

The Insurance Emporium

Trusted Customer

7 years ago

very easy to navigate the online site and several choices of cover.

Jordan

The Insurance Emporium

7 years ago

Hello!

Thank you for taking the time to leave this brilliant feedback, we're glad you found the website easy to use!

The Insurance Emporium

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