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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,886 reviews

Trusted Customer

7 years ago

Great company!

Excellent service! Simple and easy to use to get a dog insurance quote. Immediate response upon purchase.

Jordan

The Insurance Emporium

7 years ago

Thank you! Glad we could help! The Insurance Emporium

Trusted Customer

7 years ago

I recommend you to everyone but that’s not done me any favours as quote for new puppy is more than my other dogs with less cover & that’s because lots of Dobermann owners have claimed!

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback, we're sorry to hear that we couldn't help your puppy! We regularly review our premiums to ensure that we remain competitive. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

fab

From quote to policy no problems.

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback, we're pleased to welcome you on board! The Insurance Emporium

Trusted Customer

7 years ago

First time customer

First time I have bought pet insurance from Emporium but found their web page easy to follow and understand and also the price was acceptable.

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Glad we could deliver a 5 star experience! The Insurance Emporium

Trusted Customer

7 years ago

Good insurance at a reasonable price

I got a reasonable quote from these, however the only reason I only gave 4 out of 5 stars was because the issue whilst trying to pay the fee. It kept coming up with an error and I had to phone. It...

Jordan

The Insurance Emporium

7 years ago

Thank you for the review and feedback, we're sorry to hear that you experienced a technical glitch. We're pleased to see that our Customer Contact Department managed to get you sorted in the end. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Poor service

Poor. Despite listing my disclosures they misled me that the policy was confirmed then reneged at a later stage wasting my time and efforts. Not a great experience.

Jordan

The Insurance Emporium

7 years ago

Thank you for your review, we're sorry to learn you feel this way. Should you feel you have foundation to pursue your concerns please send an email to feedback@emporium.co.uk Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to complete application.

Jordan

The Insurance Emporium

7 years ago

Thank you for the great feedback and 5 stars! It's much appreciated The Insurance Emporium

Trusted Customer

7 years ago

Easy to use

Easy to use website, nice to be able to add the parts I wanted.

Jordan

The Insurance Emporium

7 years ago

Thank you! We worked really hard on our website so it's great to read reviews like this!The Insurance Emporium

Trusted Customer

7 years ago

Small increase big cover

After expecting a major increase in premiums for my dog. I was most impressed with the small amount it has gone up

Jason Milner

The Insurance Emporium

7 years ago

Thank you for your positive feedback Mrs Brannan!The Insurance Emporium

Trusted Customer

7 years ago

did not discriminate me from my previous claim

Jason Milner

The Insurance Emporium

7 years ago

Thank you for positive review. The Insurance Emporium

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