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The Insurance Emporium Reviews

Displaying all 6,932 reviews

Trusted Customer

Feefo Verified

2 years ago

Good company,but bonkers renewal

Wanted to renew,but quoted price was £100 above other companies. Found similar deal from same insurer(Insurance Emporium) on search website, but still IE would not reduce premium, so had to cancel...

Kirsty

The Insurance Emporium

2 years ago

Good afternoon, We are sorry to hear of your comments. It's important to clarify, the policy terms of your new policy do differ from the previous policy you had held with us. Your previous policy allowed for Vets Fees up to the maximum of £3000 for EACH condition/illness per year. However the new policy you have selected has a maximum cover level for Vets fees of £2000 per year for all claims, hence the difference in premium as this reflects the change in cover. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Excellent online servixe

Great inline service with clear figures and understanding of what's included in products. No hidden costs etc

Simon

The Insurance Emporium

2 years ago

Good afternoon, Thank you for the review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Excellent Service and Support

I found the online form a little problematic, however a simple telephone call and some pointers, everything went well. Thank you very much, excellent cover, cost and support. I have already...

Simon

The Insurance Emporium

2 years ago

Good afternoon, Thank you for taking the time to leave a review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

MR G MOORE

Feefo Verified

Skirlaugh

2 years ago

What MR G MOORE said about The Insurance Emporium:

Excellent Service and great deal.

Easy to navigate the site, present insurer wanted to increase premium from £400 to £700 for the year, despite making no claims. I got a great deal by going to The Insurance Emporium and better cover.

Simon

The Insurance Emporium

2 years ago

Good afternoon, Thank you for the review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Positive experience with Insurance Emporium

It was good. All very quick and simple. Competitive pricing and good reviews by others. No fuss or bother. In the nicest way, hope we don't have to use it!

Simon

The Insurance Emporium

2 years ago

Good afternoon, Thank you for the review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Pat

Feefo Verified

London

2 years ago

What Pat said about The Insurance Emporium:

Typical insurance

Could be clearer easier and more transparent

Simon

The Insurance Emporium

2 years ago

Good afternoon, Thank you for the review and your feedback. If there is any aspect of the policy which you require clarification on, please contact our Customer Contact Department on 03300 244 007, who will be happy to assist you. Kind regards, Simon, The Insurance Emporium

MR MARK MCINTOSH

Feefo Verified

Shotton

2 years ago

What MR MARK MCINTOSH said about The Insurance Emporium:

Very helpful and reasonable priced.

I found the lady on the other side of thew phone very helpful. She was a lot more helpful than your online form filling. The price and payments for insuring a bicycle, I found was reasonable. I want...

Simon

The Insurance Emporium

2 years ago

Good morning, Thank you for the review, we are glad to be of service. Kind regards, Simon, The Insurance Emporium

MR GEORGE IDDIOLS

Feefo Verified

Newton Abbot

2 years ago

What MR GEORGE IDDIOLS said about The Insurance Emporium:

A good range of cover offered

A good to use website, offering a good range of cover. Only problem was that it didn't mention that payment wouldn't be taken straight away and this caused confusion as to whether cover had actually...

Simon

The Insurance Emporium

2 years ago

Good morning, Thank you for the review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

ANTONIO

Feefo Verified

Bedford

2 years ago

What ANTONIO said about The Insurance Emporium:

Cat Insurance

I had several questions regarding a new pet and the best type of insurance to cover our needs. The agent was very friendly and informative. The conversation was unrushed. Apologies, I didn't catch...

Simon

The Insurance Emporium

2 years ago

Good morning, Thank you for taking the time to leave a review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MS RITA SMITH

Feefo Verified

Duxford Cambridge

2 years ago

What MS RITA SMITH said about The Insurance Emporium:

Good service

Very good service and value for money. Easy to use system.

Simon

The Insurance Emporium

2 years ago

Good morning, Thank you for the review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

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