How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

Displaying all 6,930 reviews

MRS L HIBBERT

Feefo Verified

Southend On Sea

2 years ago

What MRS L HIBBERT said about The Insurance Emporium:

Great pet insurance

Very easy to register and excellent price had to change from sainsbury's as my new amount went up to high

Joe

The Insurance Emporium

2 years ago

Good morning, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

MS MARGARE SYRATT

Feefo Verified

Somerset

2 years ago

What MS MARGARE SYRATT said about The Insurance Emporium:

No robot

Professional and friendly

Kirsty

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased to be of assistance. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Poor Service

Decided they could not co et us but did not form us until after our renewal date, despite sending through policy documents to say we were covered!

Kirsty

The Insurance Emporium

2 years ago

Good afternoon, We are sorry to hear of your comments. Unfortunately when we asked for further information during your application as to where your caravan was stored, you advised it was a working farm. We are unable to provide a policy where it is a working farm, due to the increased risk this presents for accidental damage or theft. We are sorry we were unable to proceed with your insurance application on this occasion. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

The Insurance Emporium

The service i received from theI insurance emporium was nothing else but first class ,would not hesitate to reccomend

Kirsty

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR ROBERT WILLIAMS

Feefo Verified

2 years ago

Kirsty

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

1st class service.

1st class everything we need ,competitive prices, definitely recommend your company.

Joe

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

MR K SHELDRICK

Feefo Verified

Chelmsford

2 years ago

What MR K SHELDRICK said about The Insurance Emporium:

My puppy insurance

Very happy with the service I received, was easy to arrange the policy for my puppy.

Joe

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Brilliant !!!!

Excellent Cover, Brilliant Customer Service, Best of All Fantastic Price !! Highly Recommend.

Joe

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

MRS Janet SWAIN

Feefo Verified

Tonbridge

2 years ago

What MRS Janet SWAIN said about The Insurance Emporium:

Good servive

Very easy to set up new policy. I made a mistake which was quickly rectified on my request to Emporium

Joe

The Insurance Emporium

2 years ago

Good afternoon, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Trusted Customer

Feefo Verified

2 years ago

Newbies

Service was very good but the website was not as easy as the comparison site

Joe

The Insurance Emporium

2 years ago

Good morning, Thank you for your review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo