The Great Gift Company is no longer an active Feefo customer
Displaying all 2,292 reviews
TC
Trusted Customer
7 years ago
What Trusted Customer said about The Great Gift Company:
I sent the item back for a refund a week ago and I've had no acknowledgement and not received the money back
Andrew Bolton
The Great Gift Company
7 years ago
Thank you for getting in touch with us at The Great Gift Company. We really appreciate any feedback from our customers. Please be advised your item has been received and refund has been processed today. If you have any further questions, enquiries or feedback, please do not hesitate to contact us.
TC
Trusted Customer
7 years ago
The money still has not been returned to my account - kindly advise
Andrew Bolton
The Great Gift Company
7 years ago
The refund is now complete. Please accept our sincere apologies for any inconvenience caused.
TC
Trusted Customer
7 years ago
I’m afraid it is still not in my account - who can I contact to escalate this matter please
William
The Great Gift Company
7 years ago
Thank you for getting in touch with us at The Great Gift Company. We really appreciate any feedback from our customers. We have sent you a direct message to resolve this issue.
Date of purchase: 10/15/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Great Gift Company:
Great service and reasonable prices. Great for ordering from Aus and delivering to family in UK. Hopefully they’ll expand on products choices too! Have definitely found my go to website for gifts.
Date of purchase: 09/09/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Great Gift Company:
brillant company, will be using it again
Date of purchase: 09/14/2018
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Trusted Customer
7 years ago
Needed an unusual present for my brothers birthday,with next day delivery. As promised delivered next day,and the gift went down a treat
Date of purchase: 09/26/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Great Gift Company:
The Great Gift Company had been an absolute joke from start to finish. I placed an order on the 17th August. September came but my order hadn't. I had to chase them up and due to 'technical issues'...
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Andrew Bolton
The Great Gift Company
7 years ago
Thank you for your feedback. We are very sorry to hear that you received a lower level of service than expected, please accept our sincere apologies. Please be advised a refund has been successfully processed and should now be with you. Again, please accept our sincere apologies for any inconvenience caused.
The pint glass came broken in the first delivery. After contacting the company they were extremely helpful and immediately replaced the glass without me having to return the broken item. I’d...
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Date of purchase: 10/11/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Great Gift Company:
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets
Please be advised your item has been received and refund has been processed today.
If you have any further questions, enquiries or feedback, please do not hesitate to contact us.