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The Cultural Experience Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,332 reviews

Trusted Customer

Feefo Verified

9 years ago

Admin could be better.

Some confusion or mix up generally for the party over the meeting time in Madrid. On the plus side I asked to fly direct from Edinburgh. Staff helped by suggesting the best connecting flight, to meet...

Kathryn

The Cultural Experience

9 years ago

Thank you for taking the trouble to write a review. We have had an immediate discussion about the point you raise because we do not want any client to have an uneasy start to their tour. A fix will be put in place to ensure it doesn't happen again. We hope this has not put you off travelling with The Cultural Experience again and thank you again for bringing this to our attention.

Our best wishes

The Cultural Experience

Product reviews

Date of purchase: 09/14/2016

Trusted Customer

Feefo Verified

9 years ago

Disappointing on simple service points

Overall an excellent trip, but there were a few service weaknesses which I feel need to be addressed. a) It was peculiar that the local guide expected me to be on the flight from London which I was...

Product reviews

Date of purchase: 09/14/2016

David Shobbrook

Feefo Verified

Basingstoke

9 years ago

What David Shobbrook said about The Cultural Experience:

Poland's troubled past

Well organised in terms of itinerary, hotels and attention to detail and comfort of all attendees. Having such an erudite leader in Tim Cole meant that we not only received the benefit of his...

Product reviews

Date of purchase: 09/06/2016

John

Feefo Verified

9 years ago

What John said about The Cultural Experience:

Excellent from start to finish. Splendid hotels and excellent food throughout.

Product reviews

Date of purchase: 09/06/2016

Graham

Feefo Verified

Runcorn

9 years ago

What Graham said about The Cultural Experience:

Excellent

Excellent tour, guides very helpful. Absolutely no complaints at all.

Product reviews

Date of purchase: 09/06/2016

Stephen

Feefo Verified

9 years ago

What Stephen said about The Cultural Experience:

Tim, Mary and Sevina were great!

Product reviews

Date of purchase: 09/06/2016

Patsy Lorimer

Feefo Verified

Independence, Missouri USA

9 years ago

What Patsy Lorimer said about The Cultural Experience:

Great experience

Still traveling. We will write when we get home. But, for now, we will just say it was a wonderful experience- even more than we'd hoped for.

Product reviews

Date of purchase: 09/06/2016

Dennis

Feefo Verified

9 years ago

What Dennis said about The Cultural Experience:

very good all round

Product reviews

Date of purchase: 09/06/2016

Miles

Feefo Verified

California

9 years ago

What Miles said about The Cultural Experience:

Great information but need to better accommodate participant needs

The itinerary and the information was excellent. Response to problems that emerged was lacking. We were put in smoking rooms when we asked for no smoking. We had rooms where the A/C did not work. ...

Product reviews

Date of purchase: 09/06/2016

John

Feefo Verified

England

9 years ago

What John said about The Cultural Experience:

Fully optimised tour, exactly as advertised.

I enjoyed my tour with The Cultural Experience. Initial communication and planning amongst the best, travel plans all worked as expected. In country reception great, swift move to hotel etc. Good...

Product reviews

Date of purchase: 09/06/2016

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