Unfortunately this parcel did not arrive at the correct address and I was unable to make contact with you to this effect. Very unfortunate as this was a giift for my new great grandson..
Helen
Tesoro By design
3 months ago
Dear Valued Customer,
We always dispatch orders using the address exactly as it is provided to us at the checkout. In this case, the parcel was delivered within our standard 3 working days to the address entered when the order was placed. You can contact us by email or telephone, and we could have amended the address before your order left our warehouse.
We’re very sorry to hear about your experience, especially as it was a gift for your great grandson.
If we can be of any further assistance, please don’t hesitate to contact us on 01908 523152.
Kind Regards,
Customer Services
Tesoro By Design
Collections of exquisite pieces of jewellery perfectly complemented by unique and specially designed sumptuous clothing, gifts and fashion accessories.
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Collections of exquisite pieces of jewellery perfectly complemented by unique and specially designed sumptuous clothing, gifts and fashion accessories.