Picture and sound good but to change channels it is so slow.
Remote too small if you have fat fingers.
Juno
TCL
2 years ago
Hi there,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and value your input. We're constantly striving to improve, and your insights are crucial in helping us enhance our products/services.
Thank you for choosing TCL. We look forward to the opportunity to serve you better in the future.
Best regards,
TCL UK
Date of purchase: 11/30/2023
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Feefo Verified
2 years ago
TCL RP505SXF0UK 505L American Style Fridge Freezer
Fridge and freezer have broken down and appliance is only 11 months old. We have been without now for 12 days and still no sign of replacement. Engineer came after 9 days and said cannot be repaired...
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Juno
TCL
2 years ago
Hi there,
Thanks for flagging this to us. Let's get this sorted ASAP! We have reached out to customer service and will provide you with an update shortly.
Best regards,
TCL UK
the most annoying TV in the world! Colour is great, sound is great, price is great. However ... when you turn it on you get the TCL logo for 20 seconds, then the Google TV logo for 30 seconds,...
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Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your TV model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Picture quality and detail are really good, colours are very natural and not too vibrant or unrealistic, this was the reason I bought this tv compared to the rest in the shop …
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Juno
TCL
2 years ago
Hi there,
We're thrilled to hear that you're loving your TV! Your feedback is like our secret weapon for making things even better and serves as a wonderful encouragement to our team. Enjoy your new TV to the fullest and download the TCL Home App from the Google Play store and App Store to get the most out of your product!
Best regards,
TCL UK
The screen and image quality is amazing however the UI and reliability is lacking. My screen stopped working after 14 months and am waiting for a warranty repair
Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your TV model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Date of purchase: 11/09/2022
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Trusted Customer
Feefo Verified
2 years ago
TCL 55C805K 55" 4K HDR UHD Smart Mini-LED TV Dolby Vision IQ Atmos
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
