The website and choice of tiles is excellent.
My builder managed to order the wrong ones, and we had the greatest difficulty getting them to be collected (having been told our plan was acceptable),...
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Target Tiles
Target Tiles
11 years ago
Thanks for your feedback, I am sorry you feel that your collection was delayed. We have to rely on third party hauliers collecting goods, obviously on this occasion they have not been quick enough and we will investigate into why this has happened. Glad that you are please with the tiles.
Regards
Gavin
Customer service team
I apologize for the quality of the glazing on the tiles that were supplied. Unfortunately we cannot guarantee that every tile has a flawless finish, however we are always happy to replace damaged goods.
If you would like to contact us with information & pictures of the tiles, please e-mail sales@targettiles.co.uk and I'll see how we can help.
Best regards,
Matt McCullough
Website Administrator
Product reviews
Date of purchase: 01/03/2015
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Trusted Customer
11 years ago
very helpful team. price match accepted. delivery on time. no broken tiles at all
Delivery man very unhelpful and rude re unloading the tiles. Possibly employ people who are able to explain your unloading policies rather than just grunt.
Target Tiles
Target Tiles
11 years ago
Good afternoon Tom.
I am very sorry to hear of this experience that you had. Unfortunately our deliveries are carried out by Palletways, a UK Pallet network, who are not employed as our staff, however this is no excuse for rudeness.
Our delivery policy is to deliver to the nearest kerbside location, as described here: http://www.targettiles.co.uk/delivery-and-returns
I will pass on this feedback to our couriers, who will hopefully action this complaint.
I hope that this has not shied you away from using us in the future.
Best regards,
Matt McCullough
Website Administrator
I have used them twice - got sample tiles and then the full order and a second time for different tiles - i had some problems with broken tiles - they just refunded me as they were excess in the...
Target Tiles are one of the UK's largest independent online tile retailers, with over 30 years' experience in supplying tiles to the public, as well as architects, designers, specifiers, contractors and designers. Our company values remain the same for every part of our business, which is to provide you with quality products at competitive prices and outstanding customer serviced, delivered by our friendly and knowledgeable staff.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Target Tiles are one of the UK's largest independent online tile retailers, with over 30 years' experience in supplying tiles to the public, as well as architects, designers, specifiers, contractors and designers. Our company values remain the same for every part of our business, which is to provide you with quality products at competitive prices and outstanding customer serviced, delivered by our friendly and knowledgeable staff.