They responded to my request for assistance very promptly and fixed the issue within minutes with clear instructions as to what i needed to do at my end. Thank you very much .
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MW
Michelle Williams
Feefo Verified
3 years ago
What Michelle Williams said about Synextra:
fast response & very knowledgeable
Very quick response from representative. sorted problem which wasn't quick and easy, but Kerris was determined to sort it. thank you,
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CD
Carl Delaney
Feefo Verified
3 years ago
What Carl Delaney said about Synextra:
great service
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IO
Ian Oldham
Feefo Verified
3 years ago
What Ian Oldham said about Synextra:
Requests are dealt with in a timely manner
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Trusted Customer
Feefo Verified
3 years ago
Thanks for altering us about the high CPU usage on the API gateway server. Much appreciated. I think we've resolved the issue for now and will be monitoring it over the next week.
Thanks again.
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Trusted Customer
Feefo Verified
3 years ago
ExcellentService - quick resolution to my problem.
Very good. Kerris kept me informed throughout and also gave me option to chat box instead of hanging on the phone. Which I appreciate with being very busy.
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Trusted Customer
Feefo Verified
3 years ago
Quick and Professional
Very prompt responses to tickets.
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KD
Kevin Dootson
Feefo Verified
3 years ago
What Kevin Dootson said about Synextra:
Issue resolved in super quick time
Issue resolved in super quick time. Showed efficiency and good communication to advise of progress of the resolution.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Synextra combine the best in public, private and hybrid cloud platforms to deliver the right outcome for your business. Speak to one of our cloud experts today.
