Hi Erica,
I'm sorry to hear that the product didn't reach your expectations. If you aren't getting a sweet block we have a few tips for you to try! First, make sure that you're allowing the lozenge to dissolve fully on your tongue (don't chew or swallow it). Second, we recommend doubling the serving (dissolving 2 lozenges) in order to get a stronger block. Many customers have found these tips very helpful in stopping their sugar cravings and lowering sugar intake 😊
Give these tips a try and let me know how it goes!
Best,
Team Sweet Defeat
