i just love the customer service. being very patient with my questions regarding the shipping of my sweater.
Product reviews
Date of purchase: 11/27/2020
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Eithne Fitzgerald
Feefo Verified
5 years ago
What Eithne Fitzgerald said about Sweater Shop:
They came back to me when an item I had ordered was not in stock, offered me a range of alternative colours, and delivered it in time for the recipient's birthday. Friendly and efficient service
Good stock selection, but sizing was unclear and the email I sent asking about it went completely unanswered. Is still unanswered, actually!
Paul
Sweater Shop
5 years ago
Hi Sarah,
I am very sorry about this. I have searched our records and i cannot see any emails from your gmail account. It certainly was not the case that we were ignoring your query. We hope you like the slippers, if you have any questions you can get us at sales@sweatershop.ie
Warm Regards
Katie
Beautiful garments. Excellent and helpful communication. Small issue resolved immediately. Very happy with the service and would gladly purchase again.
Product reviews
Date of purchase: 11/28/2020
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Trusted Customer
Feefo Verified
5 years ago
I have been shopping in the Sweater Shop for years, but this was the first time I ordered online. I got a wine coloured Aran sweater for my husband. It was delivered promptly and the colour of the...
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Product reviews
Date of purchase: 11/29/2020
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Louis Deering
Feefo Verified
Wexford
5 years ago
What Louis Deering said about Sweater Shop:
I did not rate the experience 5 because the package took longer to arrive than expected. All else was good.
Hi Margaret,
I am very sorry to see that you are not satisfied with the quality of these sweaters. We would be more than happy to discuss over the phone or email if you wish in order to figure out the issue. You can call us on 016712292 or sales@sweatershop.ie
Once again sorry that you were not a fan of the quality
Warm Regards
Katie
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
