The fulfillment of the order was excellent. We ordered two sweaters, one women's and one men's. They are absolutely beautiful. The workmanship is of the highest quality.
Product reviews
Date of purchase: 12/03/2020
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MJ
Michael Jackson
Feefo Verified
5 years ago
What Michael Jackson said about Sweater Shop:
Excellent service received them a lot faster than I thought I would the quality is excellent I love wearing them
Cardigan arrived safely and within days, very comfortable a good fit andsuitable for curent weather
Product reviews
Date of purchase: 12/28/2020
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JM
John Martin
Feefo Verified
wasaga beach ontario
5 years ago
What John Martin said about Sweater Shop:
Although the product was good. It took to long to get it through the shipping system.
We here in Canada have a rotten postal system.
Paul
Sweater Shop
5 years ago
Hi John,
Many thanks for the feedback. We apologise for the delay however in this circumstance it was due to Covid and Canada Post experiencing severe delays which is out of our control.
Shipping times to Canada with Canada Post are back to 10 days now so we would be delighted to help you with any future order
Many Thanks for shopping with us
Paul
I have ordered from The Sweater Shop numerous times. I placed an order on 28 November, 2020, for a Christmas gift. On 18 December when I had not yet received the sweater, I contacted them. After a...
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Paul
Sweater Shop
5 years ago
Hi Yvonne,
Thanks for the feedback. I can assure you that your order was dispatched with 48 hours of receiving the order. We shipped your order on 29th November and also sent you a confirmation on the same day. Unfortunately the postal services were incredibly delayed and it took an extortionate about of time to get to you in SC. We apologise for the delays with international postage at the time, however postal times are back to normal now.
Thanks again for your feedback
Paul
Product reviews
Date of purchase: 11/28/2020
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Trusted Customer
Feefo Verified
5 years ago
Shipping was delayed because of COVID but the customer service was amazing. They responded to my emails quickly and eventually the sweater arrived in beautiful condition. Great quality!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
