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Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 23,400 reviews

J McKay

Feefo Verified

4 days ago

What J McKay said about Suttons:

Excellent

I always receive first class service.

Product reviews

Date of purchase: 05/03/2026

Gillian Highland

Feefo Verified

GBR

1 month ago

What Gillian Highland said about Suttons:

Explained as above

Hannah L

Suttons

4 days ago

Gillian, thank you for your feedback. We appreciate you taking the time to share your comments and understand your concerns. If there is anything further we can help with, our customer service team will be happy to look into this for you. Kind regards, Hannah Thompson & Morgan

Gillian Highland

4 days ago

I am delighted to have received a pack of fuchsias to replace those that were destroyed during transportation at no cost. That is a mot welcome gesture and I am extremely grateful. Very many thanks Gillian

Product reviews

Naomi

Suttons

11 days ago

I am very sorry to hear that the Fuchsia Giant Marbled Collection plants have not performed as expected. We have now taken action to resolve the issue, and you should receive a confirmation email shortly with the details. Thank you for bringing this to our attention and we appreciate your feedback. Kind regards, Naomi, Suttons Customer Care.

Gillian Highland

4 days ago

I have just written a very big thank you for the package of new fuchsias that arrived in perfect condition. i am delighted thank you very much Many thanks Gillian

Date of purchase: 03/27/2026

Trusted Customer

Feefo Verified

4 days ago

Good Service, Good Value and Mostly Reliable

Generally I have found Suttons to be reliable although have had a couple of disappointing plants which I have had replaced or refunded. The plug plants always arrive looking tiny but with good roots....

Product reviews

Date of purchase: 05/03/2026

Trusted Customer

Feefo Verified

4 days ago

Damaged plugs during packaging process

Poor.lost too many plugs,not worth money

Product reviews

Date of purchase: 05/04/2026

Cynthia Taitt

Feefo Verified

GBR

4 days ago

What Cynthia Taitt said about Suttons:

Quality plants.

Excellent service always. Thank you so much.

Product reviews

Date of purchase: 05/04/2026

Neville Benson

Feefo Verified

GBR

4 days ago

What Neville Benson said about Suttons:

Never responded to email or pictures

Product reviews

Date of purchase: 04/16/2026

Trusted Customer

Feefo Verified

4 days ago

Quick response to order being placed!

Product reviews

Date of purchase: 05/04/2026

Trusted Customer

Feefo Verified

4 days ago

Disappointing

Could have been better. About 12 of the plants have not survived even though they were watered and potted up immediately on arrival. Do not send out plants over a Bank Holiday weekend as they take...

Product reviews

Date of purchase: 05/04/2026

Jan Goward

Feefo Verified

GBR

4 days ago

What Jan Goward said about Suttons:

Summer and perennial collection

Did get back my payment

Product reviews

Date of purchase: 05/04/2026

Trusted Customer

Feefo Verified

4 days ago

A prompt reply

Product reviews

Date of purchase: 05/04/2026

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Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Clematis Early SensationMore reviews of this product (7)View product websiteSuttons always supply great healthy plants, and this clematis is no exception. It is growing on well, and I know that if I have any problems then Suttons will sort it out for me. They have fabulous...Read more

Poppy WatermelonMore reviews of this product (6)View product websiteVery poor specimen that did not grow - i think were already dead on arrival.

Poppy Oriental CollectionMore reviews of this product (53)View product websiteThe ‘bare root’ plants were so tiny and mostly rotten that despite planting immediately on delivery and keeping watered there was no growth at all. Very disappointing. Do not recommend. I complained...Read more

Begonia Sun Dancer MixedMore reviews of this product (35)View product websiteTiny plugs,some were broken and had been packed like this.broken bits did not match snapped plants but packaging was fine.On one order,it was packed 1 plant short,empty pot containing no medium...Read more

Begonia Nonstop FlameMore reviews of this product (18)View product websiteTiny,broken plugs,again,packed like this,packaging was fine,broken bits did not match snapped plants.uncaring packages.ended up losing a few plants.not worth it,won’t be buying again

African Marigold Mission Giant - SeedsMore reviews of this product (1)View product websiteThese seeds are growing beautifully in the Barbados sunshine. My friend is delighted with these marigolds

Okra Clemsons Spineless - SeedsMore reviews of this product (4)View product websiteI'm very happy with these seeds. They are growing

Climbing Bean Vine - SeedsMore reviews of this product (6)View product websiteThese seeds were sent to a friend in Barbados and her report on them is great. I'm fact she is over the moon with the grouth.

Carrot Black Nebula - SeedsMore reviews of this product (1)View product websiteGift for my daughter for her newly acquired allotment.

Carrot Rainbow Mix - SeedsMore reviews of this product (26)View product websiteMore for the daughter's allotment!

Night Scented Stocks Evening Fragrance - SeedsMore reviews of this product (8)View product websiteFlower seeds for 'er-in-doors!!!

Sweet Pea Fragrant Tide Mix - SeedsMore reviews of this product (10)View product websiteQuick response to the order being placed! Thank you!

Perfect Perennial CollectionMore reviews of this product (355)View product websiteI was disappointed on opening the package. I expected the plants to be small but some were very tiny or showed very little foliage. Despite giving them water immediately on arrival and putting into...Read more

Summer Basket CollectionMore reviews of this product (92)View product websiteNone survived the post

Perfect Perennial CollectionMore reviews of this product (355)View product websiteDelivered to wrong address when came half dead wouldnt buy again they did give me back my payment so that’s a bonus

Summer Bumper Garden CollectionMore reviews of this product (1,408)View product websiteApart from one plant that didn’t survive it was a good deal

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