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Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 23,400 reviews

Trusted Customer

Feefo Verified

3 days ago

Some plants are okay and some are not…

Delivered on time. Excellent packaging. Good price but hope they will inspect the quality of plants on pots before dispatched.

Product reviews

Date of purchase: 04/22/2026

Trusted Customer

Feefo Verified

17 days ago

Poor

Delivered quite a while adter purchase and 4 top rows were out of the plugs and have since died I potted them straight away but 4 top have died off Rest are thriving but to be honest all the rest...

Product reviews

Date of purchase: 04/21/2026

Charlie Rattray

Feefo Verified

GBR

3 days ago

What Charlie Rattray said about Suttons:

Diesel

The service you get from Suttons is great and quick. thanks

Product reviews

Date of purchase: 05/05/2026

Leslie Graham

Feefo Verified

3 days ago

What Leslie Graham said about Suttons:

as always Suttons has always cared about their products and look after their customers

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

1 month ago

Poor plug plants. Dissappointed

Prompt handling of order. Then deluged with emails. I have already unsubscriber

Naomi

Suttons

11 days ago

Thank you for your feedback and for your comments about the prompt handling. I’m sorry to hear that you’ve been receiving more emails than expected after your order. I can confirm that the unsubscribe request will remove you from our marketing communications, although it can take a short time for the change to fully take effect while systems update. Please also note that you may still receive essential order-related emails, such as dispatch and delivery updates, as these are separate from marketing messages. Thank you for bringing this to our attention, and apologies for any inconvenience caused. Kind regards, Naomi, Suttons Customer Care.

Trusted Customer

3 days ago

Still not resolved. Email sent with no attachment. The company have asked for patience while they resolve things. The bottom line is that every single plant in the nurseryman’s choice collection died. They arrived in poor condition. No attempt had been made to resolve this or to refund.

Product reviews

Date of purchase: 03/26/2026

Margaret Pisarska

Feefo Verified

GBR

3 days ago

What Margaret Pisarska said about Suttons:

Plants growing well with care

Speedy refund when date changed for delivery.

Product reviews

Date of purchase: 04/22/2026

Paul

Feefo Verified

GBR

3 days ago

What Paul said about Suttons:

Great quality seeds (as I anticipated from such a well known brand)

Excellent service, easy to find what I wanted and choose between the available varieties, easy to check out, fast and safe shipping via Royal Mail.

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

3 days ago

Struggling

Great service , bit the plants are struggling to survive delivery. Some great offers.

Product reviews

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

3 days ago

Too soon to write a review

I ordered them, they arrived, I planted them. They’ve not started growing yet.too

Date of purchase: 05/05/2026

Sally Stevens

Feefo Verified

GBR

3 days ago

What Sally Stevens said about Suttons:

Lovely plants

I would have liked more info in the time before the plants were despatched. It was a long time between ordering and receipt.

Product reviews

Date of purchase: 05/05/2026

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Suttons Reviews

Blueberry Growers ChoiceMore reviews of this product (61)View product websiteAll three plants are so tiny and sick with just a small number of leaves. Black spots on leaves. Only one survive right now but I’m still dealing with black spots…

Hosta Decorative CollectionMore reviews of this product (7)View product websiteAll bare roots are just ok and now surviving with at least 3 leaves growing.

Dahlia Patio ChoiceMore reviews of this product (97)View product websiteSome tubers are broken. I have planted them and looks good right now with a number of leaves showing…

Perfect Perennial CollectionMore reviews of this product (355)View product website4 top rows were out of the plugs and very poor quality and some of the ok ones which werent of very good quality never survived

Begonia Nonstop Rose PetticoatMore reviews of this product (48)View product websiteGreat service, the plants are excellent and growing great, thanks

Begonia Majestic Pink Shades MixMore reviews of this product (1)View product websiteGreat plants and growing great

Marigold Strawberry BlondeMore reviews of this product (15)View product websiteBeautiful plants and flowering great thanks

Verbena Union Jack MixedMore reviews of this product (28)View product websitegood small plants arrived and w=now growing on ,will soon be in flower

Celosia First Flame MixMore reviews of this product (6)View product websiteplants still growing but am sure they will look nice when larger

Radish French Breakfast 3 - SeedsMore reviews of this product (20)View product websitealready had the first sowing grown an proved to be very tasty

Radish Sparkler 3 - SeedsMore reviews of this product (12)View product websitea good variety, with rapid growth and tasty when eaten

Tomato Grow Bag CollectionMore reviews of this product (20)View product websiteAwful. Only one seedling out of three arrived looking healthy. Total waste of money. £8.99 for one viable plant is daylight robbery. I won’t buy plug plants from suttons again

Nurserymans Choice Summer Annual PlantsMore reviews of this product (253)View product websitePlants arrived dried out and dying. 5 have since died and more are failing. I will buy from a different company from now on. Very disappointed.

Fuchsia Giant-Flowered CollectionMore reviews of this product (558)View product websiteI had to cancel these plants as the delivery date was changed to a date when I was on holiday so cannot make a comment as to quality. Suttons refunded the money straight away.

Nurserymans Choice PerennialsMore reviews of this product (282)View product websiteRecently planted these out. They are growing nicely.

Parsley Plain Leaved 2 - SeedsMore reviews of this product (11)View product websiteJust like the Thai basil I purchased at the same time, sown outside just over a week ago and are sprouting nicely.

Basil Sweet - Herb SeedsMore reviews of this product (21)View product websiteSown outside about a week ago and are sprouting nicely. Hope the flavor is great but only time will tell. Quick shipping from Suttons arriving safely with postie.

Basil Basilicious Thai-Zing F1 - SeedsMore reviews of this product (2)View product websiteQuick delivery via post from Suttons, seeds sown outside and are sprouting nicely. Can’t wait to see what the taste is like - but I’ll have to wait for that😀

Lobelia cardinalis Queen VictoriaMore reviews of this product (30)View product websiteSadly just couldn’t keep them alive. Think they just got too dry during transit.

Aster Starlight MixedMore reviews of this product (30)View product websiteGrowing slowly. Most but not all survived transit.

Leucanthemum Crazy DaisyMore reviews of this product (21)View product websiteSo far so good. Slowly growing.

Coreopsis Golden JoyMore reviews of this product (22)View product websiteMost survived and are growing slowly.

Geranium Best Red F1 HybridMore reviews of this product (982)View product websiteExcellent quality, healthy plants.

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