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Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

LS

Liz Sackett

Feefo Verified

4 years ago

What Liz Sackett said about Suttons:

Easy to order and delivery in time for Christmas

Amy

Suttons

4 years ago

Thank you for your wonderful review. We appreciate your positive feedback and we are pleased to hear that you received your order on time and you found the whole process easy. Kind Regards, Suttons

Product reviews

Date of purchase: 12/23/2021

0

LT

Linda Tommason

Feefo Verified

4 years ago

What Linda Tommason said about Suttons:

Healthy plants.

I have used Sutton’s to purchase plants as gifts, they arrive well protected in sturdy packaging and very quickly with their chosen distributor. The plants are really healthy.

Amy

Suttons

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Suttons

Product reviews

Date of purchase: 12/21/2021

0

Trusted Customer

Feefo Verified

4 years ago

Excellent service

Amy

Suttons

4 years ago

Thank you for your review. We are pleased to hear your are happy with the service received. Kind Regards, Suttons

Product reviews

Date of purchase: 12/30/2021

0

Trusted Customer

Feefo Verified

4 years ago

Bulbs

The order took much longer to arrive than expected, and when it did arrive some of the bulbs ordered were mouldy. I have purchased plants from Suttons before and they arrived damaged, so I had...

Amy

Suttons

4 years ago

Thank you for your review. We apologise for the delay with your order, unfortunately some of our bulb orders did take longer to be despatched than we were originally anticipating and we can only apologise for this. We are sorry to hear that some of the bulbs arrived mouldy, we are pleased to hear that our Customer Service Team were able to resolve this for you but apologise for any disappointment caused. Kind Regards, Suttons

Product reviews

Date of purchase: 12/30/2021

1

CP

Christine Plumb

Feefo Verified

4 years ago

What Christine Plumb said about Suttons:

Excellent choice for Christmas delivery

Amy

Suttons

4 years ago

Thank you for your review! We are pleased to hear that you were delighted with your order. Kind Regards, Suttons

Product reviews

Date of purchase: 12/20/2021

0

Trusted Customer

Feefo Verified

4 years ago

All looked good an arrived in a timely manner

Cheaper than other suppliers and good quality

Amy

Suttons

4 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Suttons

Product reviews

Date of purchase: 12/30/2021

0

GJ

Graham Jones

Feefo Verified

4 years ago

What Graham Jones said about Suttons:

Dispatch the goods on receipt the order and not weeks later as often happens

Amy

Suttons

4 years ago

Thank you for your review. We are sorry that there was some delay on some of our bulbs being despatched and we can only apologise for any inconvenience this may have caused. We appreciate your feedback. Kind Regards, Suttons

Product reviews

Date of purchase: 12/30/2021

0

KW

KATHRYN WATSON

Feefo Verified

4 years ago

What KATHRYN WATSON said about Suttons:

No, I am not prepared to waste my time reviewing a poor service.

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to see that your order was lost in transit, we can see that you have been in touch with our Customer Service Team direct and as we are now out of stock of this item we have instead arranged a refund and we can only apologise for any disappointment caused. Kind Regards, Suttons

Product reviews

Date of purchase: 12/21/2021

1

Trusted Customer

Feefo Verified

4 years ago

Good quick service

Quick delivery of healthy plant well packed and undamaged.Passed on as gift.

Amy

Suttons

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Suttons

Product reviews

Date of purchase: 12/20/2021

0

NM

Neil McMinn

Feefo Verified

4 years ago

What Neil McMinn said about Suttons:

Not Good

Delivery never happened as courier couldn't find the address. He didnt look very hard. Payment has been refunded

Amy

Suttons

4 years ago

Thank you for your review. We sincerely apologise for the disappointment with your order and that our couriers let us down but not fulfilling your order. We are pleased our Customer Service Team were able to refund you but can only apologise for any inconvenience and disappointment caused. Kind Regards, Suttons

Product reviews

Date of purchase: 12/20/2021

0

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