Suttons Reviews

Thank you for your review. We do apologise that there was a delay with your order. Unfortunately our bulb orders before Christmas did take longer to be despatched than we originally anticipated and we can only apologise for this. We can see that you contacted our Customer Service Team on 22/12/21 in relation to your order. You were advised that your order was being picked and were then called back by a supervisor on 23/12/21 when your order was despatched. We can see that a refund was also made on this day to your original payment method. Please accept my apologies for the disappointment caused. Kind Regards, Suttons

Thank you for your review. We are sorry to hear that one of your peony bags arrived empty, we have emailed you direct in order to resolve this for you and we apologise for any disappointment caused. Kind Regards, Suttons

Thank you for your wonderful review. It is great to hear that you are happy with your order and we wish you all success for the growing season. Kind Regards, Suttons

Thank you for your review. We are sorry to hear that you were unable to locate some of your seeds. We are pleased to hear you were able to get in touch with our experienced Customer Service Team who were able to resolve this for you. We appreciate your great feedback. Kind Regards, Suttons

Thank you for your review. We are pleased to hear that your bare roots arrived when expected and we are sure that once grown you will be delighted. Kind Regards, Suttons

Thank you for your great review! We are pleased to hear that you were happy with the value for money and we are sure that you will be delighted with any subsequent orders. Kind Regards, Suttons

Thank you for your review and feedback. We are sorry if the 21 working day estimated wait was not ideal for your planting plans but are happy to hear these arrived safely to you. We are confident the Hyacinths will grow to a high standard and be beautiful within your garden. We aim to supply this varieties bulbs between 15 and 16cm in circumference. If you are concerned, the bulbs received are much smaller than this please contact our customer services team directly, and they will be happy to discuss this with you.

Thank you so much for your five-star review and feedback. We are delighted to hear that our customer services team were able to rectify the issue that occurred with your free gift promptly. We can only apologise it was damaged upon arrival in the first place but are so happy we could resolve this quickly for you. We truly appreciate you taking the time to provide us with this feedback. We hope to be of service to you again.

WOW! Thank you so much for your kind words and five-star review! We are delighted that you are happy with the quality of our products. It is fantastic to know that what we are doing is working and your Christmas gift arrived safely to its intended recipient. Thank you so much for taking the time to provide us with this feedback, this really has made our day. We appreciate your custom with us and hope to be of service again in the future.

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and that you are happy with the final product. Kind Regards, Suttons