Size too large. Really annoyed that such an expensive purchase meant that I had to take return to post office and pay postage myself, when less premium brands cover this via dpd/other dropoff in shops
Customer Services
Sunspel
6 years ago
Good morning, thank you for your feedback regarding your recent purchase with us. We're sorry to hear that you're unhappy with our current returns policy. Sadly, we aren't able to provide a free returns service at the moment, however this is something we are reviewing as a company and hope to provide in the future. We sincerely apologise for any inconvenience this causes in the meantime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
