I have not received my sunglasses, last update was 09/02/21
Inez Croll
Sunglasses2U
5 years ago
Hello,
We are sorry to hear you are unhappy with the delivery time. Our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately we have no control over how long this takes. We are glad to note that you got your order after 12 working days. We hope you enjoy it. Kind regards, W2U
Product had wrong description. I had to pay for o/s postage to return item.
Inez Croll
Sunglasses2U
5 years ago
Hello, We are sorry to hear you are not fully satisfied with your recent purchase with us. The listing image clearly shows a black and white pair of sunglasses. We apologise for any inconvenience caused to you.Kind regards W2U
Product reviews
Date of purchase: 10/20/2020
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Ged Spears
Feefo Verified
5 years ago
What Ged Spears said about Sunglasses2U:
Great service from ordering sunglasses to receiving them.
Item sent was incorrect. Still have not received refund or email response indicating confirmation of return item.
Inez
Sunglasses2U
6 years ago
Hello, We are sorry to hear you have a had an unhappy experience with us. We pride ourselves on our Customer Service so are sorry to know that you are not satisfied. This item was received and refunded on the 3rd of July.Best regards,The Watches2U Team
Received the item exactly one day after order was placed during lockdown. Great service. As for the glasses these are the third pair of these that I’ve purchased as the quality for the price is...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.