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Suiteness Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suiteness | Feefo

Displaying all 1,450 reviews

Trusted Customer

6 months ago

Date of purchase: 02/26/2025

Highly Recommend!

Gabby from the Concierge group was very helpful and kind. Will definitely use Suiteness again to book my next hotel stay. Highly recommend!

Jeanna

Suiteness

6 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Troy Rucker

7 months ago

Date of purchase: 02/02/2025

Jeanna

Suiteness

6 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Trusted Customer

7 months ago

Date of purchase: 01/21/2025

Jeanna

Suiteness

7 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Trusted Customer

8 months ago

Date of purchase: 11/09/2024

I wouldn't stay at the Venetian again

Booking on suiteness was easy. Unfortunately the hotel experience was not the best, but that is likely the hotels fault. The lines at the Venetian for checking in are excessive. Worse than any of the...

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Jeanna

Suiteness

7 months ago

We are so sorry to hear of any troubles with your trip! I am so glad to hear the hotel was able to offer compensation to you for the issues you experienced. We strive to provide the best guest experience possible, and we would love an opportunity to try and rectify any problems for you. If you can please reach out to us via message on the messenger, we would be happy to discuss and work to provide a solution with you. Thank you so much for your feedback, as this helps us improve our service and help provide solutions to guests!

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Trusted Customer

9 months ago

Date of purchase: 11/30/2024

Jeanna

Suiteness

9 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Trusted Customer

10 months ago

Date of purchase: 10/30/2024

Effortless booking

Making the initial reservation was effortless. I am an owner at this location. I chose suiteness because they made it easy (And cheaper than my yearly maintenance fees.)

Jeanna

Suiteness

10 months ago

Thank you for booking with us! If there were any troubles with your trip resulting in the 4-stars, please know we strive to provide the best guest experience possible, and we would love an opportunity to try and rectify any problems for you. If you can please reach out to us via email to concierge@suiteness.com, we would be happy to discuss and work to provide a solution with you. Thank you so much for your feedback, as this helps us improve our service and help provide solutions to guests!

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Trusted Customer

10 months ago

Date of purchase: 10/17/2024

Jeanna

Suiteness

10 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

Jeanna

Suiteness

10 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Trusted Customer

11 months ago

Date of purchase: 07/10/2024

Our last stay

We had a great trip and did work with the Concierge team. They were knowledgable and helpful.

Jeanna

Suiteness

10 months ago

Thank you for your 5 star review! Your experience is very important to us, and we are so glad to hear you had a great trip. We look forward to helping with a future stay!

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Jill Tindall

11 months ago

Date of purchase: 09/29/2024

What Jill Tindall said about Suiteness:

I couldn't tell if I'd booked or not. I was nervous to double book. Poor web design

Jeanna

Suiteness

10 months ago

We are so sorry to hear of any troubles with your trip! We strive to provide the best guest experience possible, and we would love an opportunity to try and rectify any problems for you. If you can please reach out to us via message to concierge@suiteness.com, we would be happy to discuss and work to provide a solution with you. Thank you so much for your feedback, as this helps us improve our service and help provide solutions to guests!

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Jeremy Simantel-Lunan

11 months ago

Date of purchase: 09/27/2024

Jeanna

Suiteness

10 months ago

We are so sorry about any troubles with your stay! We strive to provide the best guest experience possible, and we would love an opportunity to try and rectify any problems for you. If you can please reach out to us via message us at concierge@suiteness.com, we would be happy to discuss and work to provide a solution with you. Thank you so much for your feedback, as this helps us improve our service and help provide solutions to guests!

See full customer review