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Suffolk Hideaways Reviews

https://www.suffolkhideaways.co.uk/
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

70

6

3

1

1

81

ratings over the past year

Displaying all 474 reviews
Trusted Customer
5 years ago
Date of purchase: 09/11/2019
Simple and efficient
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Trusted Customer
5 years ago
Date of purchase: 08/18/2019
Their customer service is non-existent.
I would never use Suffolk Holidays again. Their customer service is non-existent. After our telephone conversation following our booking 2 days before, they never sent directions, contact details...

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Kate
Suffolk Hideaways
5 years ago
Thank you for taking the time to leave this review and we were sorry and concerned to read the comments you had supplied. Following your booking all the details about the stay were sent to the email address that you supplied. The arrival guide for the your stay was sent on 23 August and I have confirmed that the email address you have used with this review is exactly the same as the address we have on your booking. We do offer refunds for stays however this is in line with the terms and conditions which are freely available on the website and again I have checked the link is working so I am sorry that you had difficulty with this. Outside of office hours we have a 24 hour emergency telephone so that in the event of a problem our guests can get hold of someone and talk to us. We will then do our best to resolve any issues. Again, we are very sorry that you encountered difficulties. Best wishes Kate, Suffolk Hideaways Team
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Trusted Customer
5 years ago
Date of purchase: 09/10/2019
Great choices and clear information
Easy to use website.
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MD
Mrs Desouza
5 years ago
Date of purchase: 08/29/2019
What Mrs Desouza said about Suffolk Hideaways:
Last minute holiday booking was dealt with superbly
Excellent customer service yet again
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Trusted Customer
5 years ago
Date of purchase: 08/29/2019
Good and easy choice and booking system.
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Trusted Customer
5 years ago
Date of purchase: 08/19/2019
Very pleasant and helpful staff who knew the property.
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RR
Rosemary Rawlinson
5 years ago
Date of purchase: 08/20/2019
What Rosemary Rawlinson said about Suffolk Hideaways:
Excellent, friendly and efficient service.
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Trusted Customer
5 years ago
Date of purchase: 08/10/2019
All good and easy to use
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Trusted Customer
5 years ago
Date of purchase: 08/07/2019
Excellent service.
Excellent efficient service to resolve a payment problem.
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Trusted Customer
5 years ago
Date of purchase: 08/03/2019
Great experience.
Great experience. I found Suffolk Hideways prompt in their responses. They listened to my questions, didn’t make me feel stupid or annoying and made possible my requests. Thank you.
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About Suffolk Hideaways
The finest Suffolk holiday cottages and self-catering accommodation Suffolk: a place to unwind. Situated in the east of England, Suffolk is a county filled with natural beauty, bordered by 50 miles of glorious coastline and topped with breathtaking skies. Its charming villages and medieval towns draw in artists and writers, while its bounty of great produce and restaurants make it a special spot for foodies. In Suffolk you can visit the Home of Horseracing, explore Constable Country, immerse yourself in history in Bury St Edmunds, or simply spend long, lazy days by the sea. You can do as much as you want, or as little. Sometimes, in a place this rich and beautiful, just being is pleasure enough.
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01728 666300
161A High Street, Aldeburgh, Suffolk, IP15 5AN, United Kingdom
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About Suffolk Hideaways
The finest Suffolk holiday cottages and self-catering accommodation Suffolk: a place to unwind. Situated in the east of England, Suffolk is a county filled with natural beauty, bordered by 50 miles of glorious coastline and topped with breathtaking skies. Its charming villages and medieval towns draw in artists and writers, while its bounty of great produce and restaurants make it a special spot for foodies. In Suffolk you can visit the Home of Horseracing, explore Constable Country, immerse yourself in history in Bury St Edmunds, or simply spend long, lazy days by the sea. You can do as much as you want, or as little. Sometimes, in a place this rich and beautiful, just being is pleasure enough.