How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suffolk Hideaways Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suffolk-hideaways | Feefo

Displaying all 478 reviews

Trusted Customer

5 years ago

Date of purchase: 01/20/2020

Very easy & straightforward.

See full customer review

Mr Whetton

5 years ago

Date of purchase: 01/27/2020

What Mr Whetton said about Suffolk Hideaways:

Fantastic

First time I’ve used Suffolk hideaways excellent service nothing was too much trouble rebbeca got straight back to me and found me another cottage

See full customer review

Trusted Customer

5 years ago

Date of purchase: 01/22/2020

we would book another holiday with you.It was easy to book with you.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 01/21/2020

Efficient and helpful service. I was able to hold a booking which was very helpful. My contact was very pleasant.

See full customer review

Ms Brown

5 years ago

Date of purchase: 01/18/2020

What Ms Brown said about Suffolk Hideaways:

Good information & smooth booking process

Five stars so far. The website was easy to navigate & information about the cottages was detailed and helpful. The booking system worked smoothly and I received an immediate confirmatory receipt of...

Read all

See full customer review

Mrs Wyatt

5 years ago

Date of purchase: 01/16/2020

What Mrs Wyatt said about Suffolk Hideaways:

Friendly, helpful, answered all my questions and made me feel I could get in touch at any point.

See full customer review

Trusted Customer

5 years ago

Date of purchase: 01/10/2020

Quick and easy web site with efficient follow up email to confirm booking. Shame no mention of welcome hamper or tea / coffee facilities. Never used Suffolk hideaways before so unsure what to expect...

Read all

Kate

Suffolk Hideaways

5 years ago

Thanks for your feedback regarding your booking. Generally, we ask that homeowners supply a small welcome pack for our guests and we are always very happy to advise on what guests may expect when they arrive. For your booking at The Gildhall there will be some staples such as fresh milk, a loaf of bread, butter, marmalade and cereal. The house has tea, coffee and sugar available along with washing up liquid, hand soap and some dishwasher tablets.

Trusted Customer

5 years ago

Wow thanks for your quick response. Not booked with you before so wasn’t sure of exactly what process was. Wasn’t expecting a reply so brilliant service . Thanks for clarifying

See full customer review

Mrs Griffiths

5 years ago

Date of purchase: 01/08/2020

What Mrs Griffiths said about Suffolk Hideaways:

So far the experience has been good. We are booked and really please with our cottage of choice however at this point there is nothing to say anything different...

See full customer review

Mr Clubb

5 years ago

Date of purchase: 01/02/2020

What Mr Clubb said about Suffolk Hideaways:

I’m a returning customer as I appreciate quality service

Provide a clear resume of the rental property with an easy booking process

See full customer review

Trusted Customer

5 years ago

Date of purchase: 12/31/2019

Excellent

Easy to book and great help it needed

See full customer review

Not received a review invite?

About Suffolk Hideaways

The finest Suffolk holiday cottages and self-catering accommodation Suffolk: a place to unwind. Situated in the east of England, Suffolk is a county filled with natural beauty, bordered by 50 miles of glorious coastline and topped with breathtaking skies. Its charming villages and medieval towns draw in artists and writers, while its bounty of great produce and restaurants make it a special spot for foodies. In Suffolk you can visit the Home of Horseracing, explore Constable Country, immerse yourself in history in Bury St Edmunds, or simply spend long, lazy days by the sea. You can do as much as you want, or as little. Sometimes, in a place this rich and beautiful, just being is pleasure enough.

Read all

01728 666300

161A High Street, Aldeburgh, Suffolk, IP15 5AN, United Kingdom