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Sturgess Motor Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Displaying all 4,657 reviews

Mr Hatch

Willerby Hull

8 months ago

Date of purchase: 10/08/2024

What Mr Hatch said about Sturgess Motor Group:

A very good company to deal with, excellent was dealt with in a very profe

Service was first class all the staff was very courteous could not be any better

Customer Service - NM

Sturgess Motor Group

6 months ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

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Mr Differ

Stirling, Scotland

8 months ago

Date of purchase: 10/31/2024

What Mr Differ said about Sturgess Motor Group:

Honest & trustworthy experience throughout

Extremely courteous and easy interaction

Customer Service - NM

Sturgess Motor Group

6 months ago

As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations.

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Mr Chambers

Nottingham

8 months ago

Date of purchase: 10/31/2024

What Mr Chambers said about Sturgess Motor Group:

Happy to be a current and future Sturgess customer

Service was always friendly, but maintained a high level of professionalism - which is refreshing to see in the industry.

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

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Trusted Customer

8 months ago

Date of purchase: 10/31/2024

Brilliant customer service.

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your 5* review. It is appreciated.

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Trusted Customer

8 months ago

Date of purchase: 10/30/2024

Used car purchase

Very friendly and efficient, nothing was too much trouble. Great service

Customer Service - NM

Sturgess Motor Group

6 months ago

Many thanks for your kind comments about how your transaction was conducted. We are pleased that we were able to meet with your expectations.

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Trusted Customer

8 months ago

Date of purchase: 11/05/2024

So far so good

They seem to be on the ball with most things

Customer Service - NM

Sturgess Motor Group

6 months ago

Thank you for your 5* review. It is appreciated.

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Trusted Customer

8 months ago

Date of purchase: 10/31/2024

Excellent Service as always

Excellent service and advice. Various options were well explained by Carl Bennett after listening and understanding my requirements fully.

Customer Service - NM

Sturgess Motor Group

6 months ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

See full customer review

Trusted Customer

8 months ago

Date of purchase: 10/17/2024

Average hmmm

Excellent service up to the point of purchasing the car. Then after care is poor. Very poor indeed. I am owed a second key, Care Key, P-SIM, Luggage net but I have to order them from Volvo directly...

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Customer Service - NM

Sturgess Motor Group

8 months ago

Thank you for your feedback. I believe you are already in contact with Liam and we have come to an arrangement on sorting these items for you. If you have anymore questions or queries, please feel free to contact Liam directly.

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Trusted Customer

9 months ago

Date of purchase: 10/07/2024

First class try it & see for yourself you won’t be disappointed.

Really first class by all the people I dealt with, can’t fault the service. Nothing much more to say except that Sturgess are now my top garage.

Customer Service - NM

Sturgess Motor Group

8 months ago

We appreciate you taking the time to share your experience. As a long-standing family business we’re passionate about providing balanced, non-pressured recommendations, and we’re pleased this came through in your dealings with us.

Trusted Customer

8 months ago

Nothing further to add wish everyone there the very best for the future & happy Christmas to all.

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Trusted Customer

9 months ago

Date of purchase: 10/19/2024

Good

Customer Service - NM

Sturgess Motor Group

8 months ago

We appreciate your review. Thank you for taking the time to share your experience.

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About Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Cropston Road, Anstey, Leicester, Leicestershire, LE7 7BP, United Kingdom