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Studio 8 Reviews | Customer Service Reviews for https://www.feefo.com/reviews/studio-eight | Feefo

Displaying all 3,445 reviews

Trusted Customer

3 years ago

Date of purchase: 03/04/2022

Slow refunds on returns

Slow to process refunds for returned items.

Danny O'Donnell

Studio 8

3 years ago

Hello, Thank you for leaving this review. I am very sorry to hear the service you had received was not to the high standard we aim to provide. I will be feeding this back to our team. If there is anything we can help you with going forward please do not hesitate to contact us.

Product reviews

Ana Maria

Studio 8

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

June Houghton

Luxembourg

3 years ago

Date of purchase: 03/10/2022

What June Houghton said about Studio 8:

Love it, love it, love it

Fast delivery. Expensive for customs tax but worth it for the beautiful outfit. June, Luxembourg

Ana Maria

Studio 8

2 years ago

Hi There, Thank you so much for your feedback We are happy to hear that you are pleased with our online service. Have a lovely rest of your day. Kind regards,

Product reviews

Trusted Customer

3 years ago

Date of purchase: 03/09/2022

very disappointed in condition

the caroline jacket came very creased with several dirty marks on sleeves and front

Product reviews

Trusted Customer

3 years ago

Date of purchase: 03/08/2022

Packaging

Sadly so badly packaged and crammed in a small bag that it wasn’t even fit to try on.

Danny O'Donnell

Studio 8

3 years ago

Penny Rudd

3 years ago

Date of purchase: 03/01/2022

What Penny Rudd said about Studio 8:

Very easy dress to wear.

This is a lovely weight of material and has attracted many positive comments. It is a great length and my only comment would be that the cream lining might be a bit oo visible around the neckline,...

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Nazia Kodo

Studio 8

2 years ago

Hi there, Thank you for taking the time to leave us feedback and I'm delighted to hear you the dress is easy to wear. Thank you so much for purchase. Have a lovely day Kind regards

Product reviews

Trusted Customer

3 years ago

Date of purchase: 03/07/2022

Lovely clothes terrible delivery service

I chose 3-5 day delivery used Studio 8 chat when the parcel hadn’t been delivered at day 7 Postage was refunded but they were unable to say when the order would be delivered I rang DHL at day 11 (...

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Product reviews

Trusted Customer

3 years ago

Date of purchase: 03/07/2022

Dress

Arrived in good time.

Ana Maria

Studio 8

2 years ago

Hi There, Thank you so much for your feedback We are happy to hear that you are pleased with our online service. Have a lovely rest of your day. Kind regards,

Product reviews

Noirin Burke

Galway

3 years ago

Date of purchase: 03/03/2022

What Noirin Burke said about Studio 8:

Package never arrived

My product hasn’t arrived yet, for some reason my eircode was. It included in the delivery details and my package was returned to sender. I hope I can find a way for the package to be delivered

Nazia Kodo

Studio 8

2 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect, and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Trusted Customer

3 years ago

Date of purchase: 03/04/2022

It took 7 days to arrive. One couldn't get in touch with the Dispatcher because there is no service on a Saturday or Sunday and Live Chat did not operate on a Saturday or Sunday either.

Ana Maria

Studio 8

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, there appears to have been a delay in the dispatch of you order and then further delays due to our courier company, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further. Kind regards,

Product reviews

Trusted Customer

3 years ago

Date of purchase: 03/02/2022

Nice summer tops.

Fast service, items arrived in good condition but smelt musty.

Ana Maria

Studio 8

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with smelt musty, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,

Product reviews

Hannah Lupton

Studio 8

2 years ago

Hello, thanks you for taking the time to write your feedback on the Camilla Leaf Print Top. I'm pleased to hear that you like the print and colours used on the Top. I will also be sure to pass on your feedback regarding the cord to see if we can improve on this in the future. Should you have any queries in the future at all, please do get back in touch. Kind regards.

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About Studio 8

Studio 8 is an exciting brand created exclusively for fashion discerning women size 12-26, offering premium and stylish clothing for every occasion. Derived from established womenswear brand Phase Eight, Studio 8 aims to deliver exceptional quality through beautiful fabrics, exclusive prints and flattering shapes with the aim being to provide you with contemporary wardrobe pieces that look and feel amazing to wear.

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customer service 0207 471 4422

Phase Eight (Fashions and Designs) Limited, Head Office, 90 Peterborough Road, London, telephone (020) 7371 5656, Greater London, SW6 3HH, United Kingdom

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Studio 8 Reviews

Anya Floral Frill DressMore reviews of this product (4)View product websitePretty, but did not fit well

Jazz Wrap Jacquard DressMore reviews of this product (8)View product websiteLooked like a dressing gown.

Trudy Embriodered DressMore reviews of this product (10)View product websiteMost items too long. Nice materials, though.

Aimee Tapework Lace DressMore reviews of this product (6)View product websiteBeautiful wedding outfit 😁😁

Caroline JacketMore reviews of this product (5)View product websitenot wearable due to very poor condition when dispatched outer wrapping was in tact and did not appear to have been tampered with so it must have been in this condition before packaging

Elle Printed Swing DressMore reviews of this product (2)View product websiteThis is a great weight of material and the feels great on. It has attracted many positive comments. Very easy to wear and skims the bumpy bits nicely! My only preference would be to not be able to...Read all

Lana Leaf Print DressMore reviews of this product (10)View product websiteLovely dress as expected !

Lucille Embroidered DressMore reviews of this product (4)View product websiteBeautiful dress fit well and was much admired

Althea Embroidered DressMore reviews of this product (7)View product websiteI was disappointed that the dress had threads hanging from it. One does not expect this as the dress was not a cheap dress. The embroidery was snagged in a few places which I was not happy with.

Camilla Leaf Print TopMore reviews of this product (2)View product websiteLove the print, colours were the same as seen on line, but unsure about the cord in the hem faffy, would have preferred elastic.

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