Love your designs - keep it up. Quality is good but I have noticed a decline in the backpack quality. I started buying the apples range - that was far better quality and had more zip pockets than the...
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Product reviews
Date of purchase: 11/28/2015
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Trusted Customer
10 years ago
Quick delivery and well packaged that nothing is damaged which is fantastic
Received Backpack but not Lunchbox.
After calling Lunch box was sent.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you for your positive rating! I am very sorry to hear there had been a mix up with the goods received - I am very pleased that our team have been able to rectify this quickly for you. I hope you are enjoying your Lunchbox and Backpack!
Kind Regards,
Stuck on You Customer Service
Thank you so much for your kind feedback on your Juicy Apple items!
I hope you will continue to get great use from your goods.
Kind Regards,
Stuck on You Customer Service
No follow up sent regarding order, no notication advising of products being dispatched, I was really disappointed to receive a wrong product and have had no response to an email sent regarding it.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you for sharing your feedback with us. I am very sorry to hear that your order had arrived incorrectly. I have looked into your order and I can see no correspondence from you. As I understand there has been a mix up with your items, please do email us directly on info@pennyscallan.com.au We would love to investigate this further for you.
Kind Regards,
Stuck on You Customer Service
Thanks for getting back to us with some feedback.
We are thrilled to be able to provide you with products that you are happy with and at an affordable price!
We hope you get great use out of your Juicy Apple Umbrella, Lunchbox and Wheelie Bag.
Kind Regards,
Stuck on You Customer Service
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