Sent a friend a birthday present and parcel was sent on time in excellent condition. Product was great too, I shoukd have ordered two pairs at the sale price.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
I am thrilled to hear that you were able to take advantage of our sale prices!
Keep an eye out in our clearance section and make sure you are signed up to our mailing list for future promotions and specials!
We hope they had a great Birthday and have great use from their Bic City Gumboots!
Thanks for your review!
Kind Regards,
Penny Scallan Customer Service
Always a pleasure to deal with. Postage is extremely fast!
Trusted Customer
10 years ago
Penny Snallan is high quality and make lovely presents to give to others.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thanks so much for your positive feedback and comments!
Here at Penny Scallan we love to keep our valued customers happy with great quality products and positive customer service; all delivered in quick time.
We are so pleased you continue to support us and trust your Sleepover Bag in Juicy Apple will be taken on many great adventures.
Thanks again for your review!
Kind Regards,
Stuck On You Customer Service
The gifts were received by my son and daughter-in-law with utter delight!
Penny Scallan
Penny Scallan | Com | AU
10 years ago
We are thrilled to hear that they loved their Space Monkey Gifts!
It is so wonderful to match all your products in the same design!
One piece is definitely never enough!
Thank you for your great feedback! We really appreciate it!
Kind Regards,
Stuck on You Customer Service
Thank you for taking the time to send us your feedback!
I am happy to hear that you received your Space Monkey Sleepover Bag so quickly!
I'm sure you will have years of use from your purchase!
Kind Regards,
Stuck on You Customer Service
Great products, easy process and prompt delivery. Only negative was packaging was open when arrived as it hadn't been packed very well. Products were still ok inside though.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thanks for taking the time to send us your review.
We are pleased to hear you like our products and found the ordering process easy to follow.
Our dispatch team aim to ship your orders efficiently and promptly; so we are glad to hear your order arrived quickly. Packing is a priority for us, so receiving it open will be noted passed on to our dispatch team.
Penny Scallan aims to have great quality products for your family; so we are pleased you have chosen an Umbrella in Juicy Apple for your little one!
Kind Regards,
Stuck On You Customer Service
Shipping was fast - but disappointed not to get all products I had ordered.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you for your honest feedback.
I am sorry to hear that some of your items were out of stock! Such a popular sale!
I'm sure you love all of your other Penny Scallan purchases!
Kind Regards,
Stuck on You Customer Service
Fantastic customer service, I love that there is a contact phone number and most of all there's a "real" person who answers the phone when you call!
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you for your delightful review!
We value all our customers and find that many like to ask questions over the phone rather than electronically. We are more than happy to take customer calls anytime! We can even place orders over the phone too!
You have purchased many great Penny Scallan products and I'm sure you will love them all!
I'm sure you will especially have great use from your Juicy Apple Umbrella this Winter!
Kind Regards,
Stuck on You Customer Service
I rang because I only received one bag when I purchased 2, there was no dramas, the service was great, and second bag promptly delivered & relieved.
Penny Scallan
Penny Scallan | Com | AU
10 years ago
We are pleased to hear that your order issue was fixed right away!
I'm sure you will have great use from your Juicy Apply Sleepover Bag and Large Backpacks!
The Juicy Apple range is just delightful! Great to have all your bags matching too!
Thank you for taking the time to send us your review!
Kind Regards,
Stuck on You Customer Service
Fantastic company yo buy from and super fast delivery. Lovely items at great prices
Penny Scallan
Penny Scallan | Com | AU
10 years ago
It is great to hear that you received your Juicy Apple Drink Bottle and Lunchbox so quickly!
Thank you for reviewing us! We hope to hear from you again soon!
Kind Regards,
Stuck on You Customer Service
Service is great but website difficult to go backwards
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you for your honest feedback.
If you have trouble navigating our website, please don't hesitate to contact us on 1800 552 224 (Australia) and we will be more than happy to place your order over the phone.
I'm sure you will love your Russian Doll Sketchbook, Movie Star Bag and all of your other Russian Doll and Juicy Apple purchases!
Kind Regards,
Stuck on You Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.