How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Stephensons Reviews | Customer Reviews Of {{merchantUrl}}

Displaying all 1,993 reviews

Northern Hospitality

Feefo Verified

2 years ago

What Northern Hospitality said about Stephensons:

Personable and effient

Product reviews

Date of purchase: 02/07/2024

Trusted Customer

Feefo Verified

2 years ago

Quick & efficient service

Easy to place an order which was delivered very quickly. Well packaged using paper & cardboard. All the crockery arrived in perfect condition. The Porcelite dishes are lovely.

Product reviews

Date of purchase: 02/06/2024

Trusted Customer

Feefo Verified

2 years ago

Great service as always!

Product reviews

Date of purchase: 02/01/2024

Steve

Feefo Verified

Wokingham

2 years ago

What Steve said about Stephensons:

Botched packaging.

After my initial order was cancelled I re-ordered at a higher price for a L higher specification product”. The new order arrived within a few days and I was surprised that the 25kg bags of salt came...

Stephensons

2 years ago

Hi, Thank you for taking the time to leave your feedback, and we’re sorry to hear you were disappointed with the condition of the packaging your order arrived in. The initial order you made with us was cancelled and refunded due to a quality issue, and we returned the product in question to the supplier, replacing it with a higher quality product as an alternative. However, we understand why you are dissatisfied with the condition of your order on arrival. If you’d like to discuss this issue further, please get in touch with our customer service team.

Product reviews

Date of purchase: 02/01/2024

Pinpoint Health

Feefo Verified

2 years ago

What Pinpoint Health said about Stephensons:

Just 100% helpful and everything you need!

Absolutely excellent. They just get it right. Smiles, a warm welcome and incredibly helpful. Totally thumbs up from me!

Product reviews

Date of purchase: 02/05/2024

Market Inn

Feefo Verified

2 years ago

What Market Inn said about Stephensons:

Fast dispatch. At least in Kent, delivery done by trackable courier.

Product reviews

Date of purchase: 01/31/2024

Trusted Customer

Feefo Verified

2 years ago

Very good quick

Product reviews

Date of purchase: 01/21/2024

Janet Houlder

Feefo Verified

Cambridge

2 years ago

What Janet Houlder said about Stephensons:

Excellent

Brilliant service - ordered Sunday, delivered 8am next day . Thank you Stephensons.

Product reviews

Date of purchase: 01/29/2024

Tim Martin

Feefo Verified

2 years ago

What Tim Martin said about Stephensons:

Highly recommended!

I came across this company on Google. Their prices were competitive and the delivery charge was fair, compared to other companies. The items arrived promptly, were well packaged and exactly what...

Product reviews

Date of purchase: 01/22/2024

Garments Gear And More

Feefo Verified

2 years ago

What Garments Gear And More said about Stephensons:

Super helpful, and great communication. Keep Rockin'!

Product reviews

Date of purchase: 01/22/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Stephensons Reviews

Casablanca Toughened Beverage Hiball Glass 12.5oz / 35.5clMore reviews of this productView product websiteGood bit of kit!!!! 7654321

Porcelite Seasons Sea Spray Coupe Plate 11" / 28cmMore reviews of this productView product websiteBeautiful crockery that is tough & practical. 5year chip guarantee is a winner

Porcelite Seasons Sea Spray Coupe Plate 9.5" / 24cmMore reviews of this productView product websiteAs above. The same review.

Porcelite Seasons Sea Spray Bowl 5.5" / 14cmMore reviews of this productView product websiteAs above. The same review

Bliss Double Quilted Luxury Toilet Tissue 2 Ply 165 SheetsMore reviews of this productView product websiteExcellent value for money

Araven 2/3 Gastronorm Stackable Storer 16L 415x340x200mmMore reviews of this productView product websiteBrilliant product, need to buy a few more to stack!

Salt Tablets for Water Softeners 25kgMore reviews of this productView product websitePlease see my comments above

Kraft Triple Wall Ripple Hot Cup 12oz / 34clMore reviews of this productView product websiteHad everything I wanted, and it was easy to find.

Cafe-Mocha White Sip-thru Lid for 12oz & 16oz / 34cl & 45clMore reviews of this productView product websiteDoes exactly what it says on the tin. Great value too!

Porcelite Bowl Shaped Cappuccino Cup 12oz / 34clMore reviews of this productView product websiteLove it! Couldn't find it anywhere else.

Porcelite Cappuccino Saucer / Soup Stand 6.25" / 16cmMore reviews of this productView product websiteExactly what I was looking for!

**Special Purchase** Habor Red Folding Meat Probe ThermometerMore reviews of this productView product websiteOh my God! I've been looking for this flaming thing for ages!

Tork T9 Mini SmartOne Toilet Roll 2plyMore reviews of this productView product websiteA bit expensive these days. But do save on waste....and blocked bogs

Household Rubber Gloves XLMore reviews of this productView product websiteExcellent thank you. Will order again

Peugeot Paris Dark Wood Pepper Mill 16" / 40cmMore reviews of this productView product websiteOrdered Sunday, delivered 8am next day - what brilliant service, thank you Stephensons

Villeroy & Boch Maxima Bordeaux Wine Glass 22.9oz / 65clMore reviews of this productView product websitereplaced broken items. They had the exact items in stock

Tork Xpress H2 White Z-Fold Hand Towel 1ply 213x241mmMore reviews of this productView product websiteAwesome. Thanks very much!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?