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SportsCover Direct Reviews

http://www.sportscoverdirect.com

EXCEPTIONAL

Service

4.7

Product

262

317

ratings over the past year

Displaying all 5,526 reviews

Edward Telford

Feefo Verified

Monifieth

2 years ago

What Edward Telford said about SportsCover Direct:

Excellent

Great service the agent was very good he had answers for anything I asked It didn’t take me long to sign up Many thanks Ted Telford

Date of purchase: 02/05/2024

Trusted Customer

Feefo Verified

2 years ago

Fast simple, clear and , very pleasant and helpful.that’s why I have used approx 5 times.

Date of purchase: 02/05/2024

Trusted Customer

Feefo Verified

2 years ago

Good

Great service

Date of purchase: 02/04/2024

Christine Fowler

Feefo Verified

2 years ago

What Christine Fowler said about SportsCover Direct:

helpful staff

helpful real person on phone to answer questions. spoke to same person twice!

Date of purchase: 02/01/2024

Trusted Customer

Feefo Verified

2 years ago

Good choices, excellent on telephone.

Good knowledge of product. Clear and helpful on telephone. I value talking to a person.

Date of purchase: 01/31/2024

Trusted Customer

Feefo Verified

2 years ago

Good, happy to renew.

Date of purchase: 02/01/2024

Trusted Customer

Feefo Verified

2 years ago

Very good

Very good efficient service

Date of purchase: 01/24/2024

Trusted Customer

Feefo Verified

2 years ago

Quick efficient and informative service

Date of purchase: 01/23/2024

Trusted Customer

Feefo Verified

2 years ago

Poor customer care and communication.

There was an automatic renewal and no prior notification. This is not good customer care. I discovered the renewal in my bank account.

Alison Taylor

SportsCover Direct

2 years ago

Thank you for your feedback. We're sorry to hear that you were not aware that your policy would be renewed. When policies are approaching expiry we always send out at least 2 emails to customers advising that we will attempt to renew unless they let us know that they don't wish for the renewal to go ahead. If the policy is renewed, policy documents are sent out instantly by email. If you did not receive any of these emails, please contact our sales team on 01494 484800 or sales@sportscover.co.uk and they will check that we have the correct email address for you. If you did not want your policy to be renewed, we would be happy to cancel it for you, and provide a full refund within 14 days. The sale team would be happy to process that for you.

Trusted Customer

2 years ago

Thank you for your reply. I checked my Sportscover account and see you have my correct email. I’m not impressed.

Date of purchase: 01/29/2024

John Bailey

Feefo Verified

2 years ago