How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

SportsCover Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,438 reviews

Trusted Customer

11 years ago

I have always found Sports Cover Direct, easy to use and very helpful when calling them.

SportsCover Direct

11 years ago

Thank you for your comments, we are pleased you found our team helpful.

Date of purchase: 02/19/2015

Trusted Customer

11 years ago

I made an error on the date of birth, that I only noticed after I had…

I made an error on the date of birth, that I only noticed after I had placed the contract. I rang up and a real person answered the phone, changed the date of birth and re issued the policy. What a...

SportsCover Direct

11 years ago

Thank you for your feedback, which we will pass on to our team. We are pleased the error was rectified in your policy.

Date of purchase: 02/24/2015

Trusted Customer

11 years ago

Thankfully we didn't need to make a claim so our interaction was somewhat limited to…

Thankfully we didn't need to make a claim so our interaction was somewhat limited to the online purchase and a short chat session which was straightforward. I did think the cover was very expensive,...

SportsCover Direct

11 years ago

Thank you for taking the time to feedback on your experience. We will pass your pricing comments on to our team to review. Many thanks.

Date of purchase: 02/27/2015

Trusted Customer

11 years ago

Finding the correct cover from the list was a little confusing.

SportsCover Direct

11 years ago

Thank you for your comments, we will take a look into this.

Date of purchase: 02/27/2015

Trusted Customer

11 years ago

Only just purchased the insurance for an Autumn break. Therefore cannot comment on the services…

Only just purchased the insurance for an Autumn break. Therefore cannot comment on the services (hoping that I don't have to claim). However, the initial quote and confirmatory detailing was excellent

SportsCover Direct

11 years ago

Thank you for taking the time to feedback your experience. We hope you have a good break.

Date of purchase: 02/11/2015

Trusted Customer

11 years ago