Not received my proof of purchase or receipt or cover details yet even tho I have received review email !!?
Steffi
SportsCover Direct
9 years ago
We are sorry to hear that you have not received your policy documents Carlos. These are automatically generated and emailed at the time of purchase. The email may have either gone into your junkmail folder or could have been blocked by your account provider due to the attachments. We have emailed the documents to you again, but if you still cannot see them, please email either myself on steffidayalan@sportscover.co.uk, or the account manager on alisontaylor@sportscover.co.uk and we can then respond to your email with the policy documents attached. We want to resolve this issue as soon as possible for you so please contact us if you are still having problems.
Date of purchase: 08/17/2017
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Trusted Customer
9 years ago
Very helpful and quick to respond. Excellent customer service
Steffi
SportsCover Direct
9 years ago
Thanks for your kind feedback. We are delighted you were happy with the service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.