Very Very BAD, I requested my auto- renewal price before they renewed but they went ahead and renewed it first and then told me later,
It Will not happen again.
Theresa
SportsCover Direct
11 days ago
Thank you for your feedback George. We send renewal information out to customers a month prior to their renewal dates with prices and whether they are set to auto-renew, allowing the opportunity to opt out and manually renew if they wish to accept our price for the policy.
Unfortunately sometimes they can end up in spam or junk folders, we apologise the communication was not received before the renewal went through. If you wish to prevent auto-renew moving forward please do get in touch via email to contact@sportscover.co.uk and we can action this with immediate effect.
Great product and easy to access. Getting cover for bouldering is not that easy at 67, but the deal I received was very good and where I'll return to for future trips.
Theresa
SportsCover Direct
16 days ago
Thank you for your positive feedback Michael, we're glad you feel your cover is of good value and happy to support your activities!
Just left it to the company and all sorted in a timely manner and at a good price
Theresa
SportsCover Direct
18 days ago
Thank you for your positive feedback Cheryl! We're glad to hear that you were happy with the process and trusted the team to help in organising your cover.
Date of purchase: 09/16/2026
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Trusted Customer
Feefo Verified
21 days ago
Easy to find what I needed and help on the phone was great
Theresa
SportsCover Direct
18 days ago
Thank you for your kind review. We're happy to hear that you found the process user friendly and our advisors helpful!
Date of purchase: 09/13/2026
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MH
Michael Hall
Feefo Verified
23 days ago
Theresa
SportsCover Direct
22 days ago
Thank you for your positive review Michael, we're glad you're happy with our service!
It was good to know. Id never heard of this company before. Easy to get a quote competitive and met our needs. Checked out the company registration. Legitimate company so happy to procred
Theresa
SportsCover Direct
23 days ago
Thank you for your kind review and we're glad you found our process simple and user friendly!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.