Dear Valued Customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent purchase didn’t meet your expectations, especially since you've previously enjoyed the quality of our Pima cotton tops. We truly value your loyalty and regret any disappointment this may have caused.
We continually strive to maintain high-quality standards, and your feedback helps us identify areas for improvement. If you'd be open to it, we’d love to learn more about your experience and see how we can make this right for you I will email you directly so that you can share your feedback. Please feel free to reach out to us at customer-services@spiritoftheandes.co.uk if we can assist further.
Thank you again for your feedback—we appreciate your support and hope to regain your trust in the future.
Kind regards
Adrienne Gannon
Brand Manager, Spirit of the Andes
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.